At a Glance
- Tasks: Coordinate customer relationships and manage complex aerospace projects.
- Company: Leading aerospace organisation with a focus on innovation.
- Benefits: Competitive salary, hybrid work options, and career development opportunities.
- Other info: Exciting role with global exposure and growth potential.
- Why this job: Join a dynamic team and make a real impact in the aviation industry.
- Qualifications: Experience in customer service or project management, preferably in aerospace.
The predicted salary is between 30000 - 32000 £ per year.
Customer Service Specialist/Project Manager - Aviation£30,000 - £32,000Hayes | On-site (Hybrid after probation) | Full Time Are you an experienced Customer Service, Customer Support or Account Coordination professional with a background in aerospace or aviation?
Do you enjoy building strong customer relationships while coordinating complex engineering and maintenance activities?We are supporting a leading aerospace organisation in the search for a Customer Service Specialist to join their Landing Gear MRO team.
This is a fantastic opportunity to work with global airline customers, aircraft leasing companies and aviation partners, acting as the key operational contact throughout the maintenance, repair and overhaul (MRO) process.
The Opportunity As the Customer Service Specialist, you'll be the primary operational liaison between customers and internal teams, ensuring clear communication, efficient coordination and exceptional customer service throughout each MRO event.
Working closely with Account Managers, Event Managers, Engineering, Operations, Supply Chain and Quality, you'll play a vital role in ensuring customer expectations are met while helping deliver complex aerospace projects on time.
Key Responsibilities - Act as the primary operational point of contact for assigned customer MRO events. - Build and maintain strong day-to-day relationships with customers. - Prepare customer status reports and coordinate regular progress meetings. - Provide tim...
