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- Tasks: Support sales activities and manage customer relationships in a dynamic marine engineering environment.
- Company: Join a leading marine engineering company with a focus on teamwork and innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Exciting opportunity to work in a fast-paced environment with career advancement potential.
- Why this job: Be a vital part of a team that drives business success and customer satisfaction.
- Qualifications: Experience in office administration or sales support, with strong organisational skills.
The predicted salary is between 25000 - 32000 £ per year.
We are looking for a Sales Administrator / Sales Support / Coordinator to provide essential administrative, operational, and sales support to ensure the efficient day-to-day running of the business. The position plays a key role in maintaining office processes, supporting sales activities, managing customer relationships, and coordinating logistics within a marine engineering environment.
Key Responsibilities:
- Maintain accurate purchase and sales ledgers
- Handle incoming calls and respond to general enquiries
- Welcome and assist visiting customers
- Ensure the office remains organised and presentable
- Manage petty cash and monitor office supplies
- Provide first aid support when required
- Assist the sales team with quotations, proposals, and order processing
- Develop and maintain strong relationships with customers and suppliers
- Respond to inbound enquiries and support lead generation activities
- Keep CRM systems updated with accurate customer information
- Offer basic product advice and customer support
- Identify potential sales opportunities and contribute to business growth
- Process incoming goods and support stock control using management systems
- Coordinate shipments and collections
- Manage repairs and servicing of customer equipment
- Handle manufacturer warranty claims
- Organise re-certification of tools and safety equipment
- Process timesheets, overtime, expenses, and credit card reconciliations
- Support reporting processes and maintain accurate records
- Monitor stock levels and assist with inventory management
- Arrange travel and accommodation bookings
- Liaise with internal teams (technical, engineering, support) to ensure service delivery
Skills & Experience:
- Previous experience in office administration and/or sales support preferred
- Experience within marine, technical, or electronics sectors is an advantage
- Proficient in Microsoft Office (Excel, Word, Outlook) and CRM systems
- Strong organisational skills with the ability to multitask effectively
- Excellent communication and interpersonal skills
- Able to work independently and collaboratively within a team
- Must hold the full rights to work within the UK
Locations
Administrator / Sales Support in Cornwall, Falmouth employer: Shorterm Group
Contact Detail:
Shorterm Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator / Sales Support in Cornwall, Falmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the marine engineering field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their products and services, especially in the marine sector. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As an Administrator/Sales Support, you'll need to interact with customers and colleagues regularly. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are eager to join our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Administrator / Sales Support in Cornwall, Falmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous admin or sales support roles you've had, especially if they relate to marine engineering or similar sectors.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific experiences that align with the responsibilities listed, like managing customer relationships or supporting sales activities.
Show Off Your Skills: Don’t forget to showcase your proficiency in Microsoft Office and CRM systems. If you have examples of how you've used these tools to improve processes or support sales, include them!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Shorterm Group
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with the key responsibilities listed in the job description, especially around administrative tasks and sales support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Be ready to discuss your previous experience in office administration or sales support. Think of specific examples where you've successfully managed customer relationships or handled logistics. Highlight your proficiency in Microsoft Office and any CRM systems you've used, as these are crucial for the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Practising common interview questions can help you articulate your thoughts better and reduce anxiety. Focus on your communication skills, as they are essential for this role, especially when dealing with customers and internal teams.