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- Tasks: Ensure smooth property sales from offer to completion while liaising with clients and stakeholders.
- Company: Join a leading independent estate agency known for exceptional service and results.
- Benefits: Competitive salary, performance bonuses, career progression, and training support.
- Why this job: Be part of an award-winning team that values integrity and innovation in a dynamic environment.
- Qualifications: Experience in property sales or conveyancing preferred; strong organisational and communication skills required.
- Other info: Friendly branch culture with opportunities for personal and professional growth.
The predicted salary is between 21250 - 29750 £ per year.
About Us
We are a leading independent estate agency and we pride ourselves on delivering exceptional service and results for our clients: accurate advice, elite marketing, and an outstanding team. We are committed to helping homeowners and buyers achieve their goals smoothly with professionalism and integrity.
Why Work For Us
When you join, you’ll become part of a passionate award-winning team that values integrity, innovation, and genuine care for our clients, offering you the support, growth, and recognition you deserve in a dynamic forward-thinking environment.
Role Overview
As a Sales Progression Executive at our Shirley branch, you will play a vital role in ensuring that sales move seamlessly from offer to completion. You will work closely with sales negotiators, clients, solicitors, mortgage brokers, and other stakeholders to reduce delays, prevent fall-throughs, and deliver a high-quality experience for all parties. The successful candidate will be motivated, highly organised, comfortable working under pressure, and committed to providing first-class customer service.
Key Responsibilities
- Manage the progression of property sales once offers have been accepted: tracking milestones, liaising with legal, finance, and client contacts, and maintaining a clear internal log of status.
- Maintain proactive communication with vendors, purchasers, and internal teams: updating on key stages, chasing paperwork, and managing expectations.
- Identify and anticipate potential issues in the chain (legal, mortgage, survey delays) and flag them early, working with the branch team and external partners to mitigate risks.
- Ensure all required documentation is collected, verified, and stored correctly in compliance with company and regulatory standards.
- Monitor and report on key performance indicators such as chain length, fall-through rate, time to exchange, and time to completion; propose improvements to streamline processes.
- Support the branch sales team by providing regular updates on progress, assisting with internal handovers, and ensuring information is accurate and timely.
- Build strong relationships with external contacts (solicitors, conveyancers, mortgage brokers, inspectors) to assist smooth progression and enhance the company’s reputation.
- Actively contribute to the general branch team environment: participating in branch meetings, sharing insights, and helping maintain a customer-centric culture.
Person Specification Knowledge Skills & Experience
- Previous experience in property sales, estate agency, or conveyancing support preferred.
- Strong organisational skills with the ability to manage multiple cases concurrently and prioritise effectively.
- Excellent communication skills - professionally dealing with vendors, buyers, solicitors, and internal staff.
- Problem-solving mindset: able to foresee issues, propose solutions, and follow through.
- High level of attention to detail and accuracy - especially with documentation and compliance.
- Proficient in MS Office (Excel, Word) and experience with CRM or property management systems desirable.
- Customer-first attitude and alignment with Arden Estates commitment to excellent service.
- Resilient under pressure, able to adapt and maintain positivity in a fast-moving environment.
What We Offer
- A competitive salary and performance-related bonus or incentive scheme.
- Opportunity for career progression within a growing estate-agency business.
- A supportive branch team, strong brand reputation, and proven processes to help achieve success.
- Training and development support to further your property-industry expertise.
- Friendly dynamic working environment in our Shirley branch.
Apply today to receive our pack and learn more about what it’s like to work with us.
Sales Progression Executive in Croydon employer: Shoreline Services
Contact Detail:
Shoreline Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Progression Executive in Croydon
✨Tip Number 1
Get to know the company inside out! Research their values, recent achievements, and team culture. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. It’s a great way to get insider info and maybe even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales progression. Think about how you’d handle potential issues in the chain and be ready to share examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a chance to reiterate your excitement about the role!
We think you need these skills to ace Sales Progression Executive in Croydon
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about helping clients and are excited about being part of our award-winning team.
Tailor Your CV: Make sure your CV is tailored to the Sales Progression Executive role. Highlight your relevant experience in property sales or customer service, and don’t forget to mention any specific skills that match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Use bullet points where necessary to make your achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Shoreline Services
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Progression Executive. Familiarise yourself with the property sales process, key stakeholders involved, and common challenges faced in the industry. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves liaising with various parties, practice articulating your thoughts clearly and professionally. Prepare examples of how you've effectively communicated in past roles, especially when managing expectations or resolving issues. This will demonstrate your ability to maintain proactive communication, which is crucial for success.
✨Be Ready to Problem-Solve
Think of potential issues that could arise during the sales progression process and how you would address them. During the interview, share specific examples from your experience where you identified problems early and proposed solutions. This will highlight your problem-solving mindset and your commitment to providing first-class customer service.
✨Emphasise Teamwork
The role requires collaboration with various teams and external contacts. Be prepared to discuss how you've contributed to a team environment in the past. Share instances where you supported colleagues or participated in team meetings, as this aligns with the company's focus on maintaining a customer-centric culture.
