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- Tasks: Coordinate bookings, manage client relationships, and support venue operations in a vibrant environment.
- Company: Shoreditch Treehouse, a unique plant-filled venue for creative events.
- Benefits: Competitive salary, performance bonuses, workwear allowance, and paid overtime opportunities.
- Why this job: Join a friendly team and make a real impact in a growing business.
- Qualifications: Strong communication skills, attention to detail, and a proactive attitude.
- Other info: Dog-friendly venue with flexible working hours and excellent career growth potential.
The predicted salary is between 28000 - 40000 ÂŁ per year.
Shoreditch Treehouse is a characterful, plant filled venue designed for creative meetings, workshops, and events. We’re known for our relaxed professionalism, thoughtful design, and genuinely warm client experience - and we’re now looking for a Venue & Bookings Coordinator to join our small, friendly team. This role is perfect for someone who loves building relationships, keeping things organised, and being at the heart of a growing business.
The Role
As the Venue & Bookings Coordinator, you’ll be the first point of contact for our clients and a key support to the smooth running of the venue. You’ll balance bookings administration, relationship‑building, business development, and hands‑on venue support.
Key Responsibilities
- Acting as the first point of contact for new and existing clients
- Managing the inbox and answering phone enquiries
- Hosting venue viewings and showcasing Shoreditch Treehouse
- Issuing contracts and invoices to confirm bookings
- Managing the bookings calendar and tracking key dates
- Accurately recording and reporting data to support performance
- Proactively identifying trends and recommending strategic or operational changes
- Tracking contracts and payments
- Collecting and logging client feedback
Relationship Building
- Maintaining relationships with key clients
- Keeping in touch post‑booking and following up after events
- Building awareness of Shoreditch Treehouse within our community and our key client base
- LinkedIn outreach and lead follow‑ups
- Supporting repeat business and long‑term partnerships
Venue & Operational Support
- Preparing the space ahead of client arrivals
- Welcoming clients and inducting them into the venue
- Supporting clients with tech setup and connectivity
- Running through health & safety information
- Resetting the space and locking up after events
- Helping to keep our (many!) lovely plants thriving
About You
You’re organised, proactive, and enjoy being part of a smaller team where your contribution really matters. You’re confident communicating with clients and take pride in delivering a great experience. You’ll ideally bring:
- Strong communication and interpersonal skills
- Excellent organisation and attention to detail
- Confidence using Email and familiarity with Excel or Google Sheets
- Able to learn new platforms, including contracting and invoicing systems
- A strategic way of thinking and problem solving
- A good eye for design, detail, and presentation
- Enjoys working in a collaborative, close‑knit team
Important to Note:
- Shoreditch Treehouse is located on the third floor of a characterful building with no step‑free access
- We are a dog‑friendly venue
- 37.5 hours per week
- Typical hours: 9:30am–6:00pm, Monday‑Friday
- Some flexibility required to cover annual leave, sickness, or busy periods. Shifts may occasionally vary between 7:00am-3:30pm to 2:30pm-11:00pm, and very occasionally Saturdays
- Paid taxi home when working until 11:00pm
- ÂŁ34,000 annual salary + a quarterly performance based bonus
- ÂŁ250 annual workwear allowance
- Opportunities for paid overtime
Recruitment Process
- First stage: 15‑minute video call (week commencing 16 February)
- Second stage: In‑person interview (week commencing 23 February)
How to Apply
Please upload your CV and a brief cover letter outlining why you’d be a great fit for the role at Shoreditch Treehouse.
Venue & Bookings Coordinator employer: Shoreditch Treehouse
Contact Detail:
Shoreditch Treehouse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue & Bookings Coordinator
✨Tip Number 1
Get to know Shoreditch Treehouse before your interview! Check out their website and social media to understand their vibe and values. This will help you connect with them during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Venue & Bookings Coordinator, you'll be the first point of contact for clients. Role-play common scenarios with a friend to boost your confidence and ensure you can handle enquiries smoothly.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or projects in the past. This could be anything from planning an event to juggling deadlines – it’ll demonstrate that you’re the perfect fit for keeping things running smoothly.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows that you’re proactive and keen on building relationships, which is key for this role.
We think you need these skills to ace Venue & Bookings Coordinator
Some tips for your application 🫡
Craft a Personalised Cover Letter: When writing your cover letter, make sure to highlight why you’re excited about the Venue & Bookings Coordinator role at Shoreditch Treehouse. We love seeing genuine enthusiasm, so don’t hold back on sharing what makes us stand out to you!
Show Off Your Organisational Skills: In your CV, emphasise your organisational abilities and any relevant experience. We’re looking for someone who can juggle multiple tasks, so give us examples of how you’ve kept things running smoothly in previous roles.
Highlight Your Communication Skills: Since you’ll be the first point of contact for our clients, it’s crucial to showcase your strong communication skills. Use your application to demonstrate how you’ve built relationships and provided excellent client experiences in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Shoreditch Treehouse!
How to prepare for a job interview at Shoreditch Treehouse
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with Shoreditch Treehouse. Understand its unique features, the types of events it hosts, and its overall vibe. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Venue & Bookings Coordinator, organisation is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you keep things organised, whether it's through digital tools like Google Sheets or your own methods.
✨Demonstrate Your People Skills
This role is all about building relationships, so be prepared to talk about your communication style. Share stories that highlight your ability to connect with clients and colleagues, and how you handle feedback or resolve conflicts. A warm, approachable attitude will go a long way!
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. You might ask about the team dynamics, how they measure success in this position, or what challenges they foresee in the upcoming months. This shows you're thinking strategically about your potential contribution.
