At a Glance
- Tasks: Support day-to-day operations and enhance patient care across six GP practices.
- Company: Join Shore Medical, a friendly GP Super Partnership in beautiful Dorset.
- Benefits: Enjoy NHS pension, free parking, and a supportive work environment.
- Other info: Be part of a vibrant team with social events and career growth opportunities.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in GP practice management and a commitment to professional development.
The predicted salary is between 37000 - 44000 £ per year.
Shore Medical is seeking a Deputy Manager to join the team on a 12 month Fixed Term basis. This role works across all six Shore practices with the base being at Heatherview Medical Centre, Alder Hills. The Deputy Manager supports the Senior Management team focusing on day-to-day operability of the practices and premises, compliance, championing change and efficiency improvements, Confidentiality, Data Protection, Collaborative Working, Service Delivery, Learning and Development and promoting a positive working environment. It is essential that you have proven experience in a similar GP practice.
Job Type: Fixed Term - 37.5 hours per week
Working Pattern: Monday to Friday (between the hours of 8.00am and 5.30pm)
Main duties of the job
- Commitment to supporting the delivery of excellent patient care with vision, willingness, and drive
- Support the effective management of patient access, appointments and complaints
- Assist with the smooth running of the practices, ensuring effective systems and processes
- Investigate and respond to patient concerns in line with practice policies
- Promote and demonstrate excellent organisational, effective communication skills and staff wellbeing between patients, doctors, and other staff
- Deputising for the senior management team during holiday periods or as and when required
- Support training, development and succession planning
- Contribute ideas and initiatives to improve efficiency, quality and staff engagement
- Ability to manage and advocate change through motivation and leadership
- To support the Management Team in providing leadership and management of the non-clinical practice teams
About us
Shore Medical is a GP Super Partnership with 6 practices across Poole and Bournemouth. We aspire to offer exceptional care to our 58,000 patients and are innovative in our approach to developing new teams and pathways to ever improve how general practice is delivered. We have a friendly and supportive team of more than 200 staff, with over 40 GPs, Pharmacists, Paramedics, Nurses, Mental Health specialists and our range of administrative staff. We have a great social side to our team with Summer and Christmas parties, running and paddle boarding groups as well as many other events throughout the year.
The Practices in the Partnership are:
- Lilliput Surgery
- Poole Road Medical Centre
- Wessex Road Surgery
- Heatherview Medical Centre
- Fernside Surgery
- Parkstone Tower Practice
Situated in beautiful Dorset with the prestigious Blue Flag beaches of Bournemouth and Sandbanks, the Jurassic coastline and a wealth of attractions and countryside to visit we are lucky to be in such a fantastic area.
We offer:
- Friendly and supportive working environment
- NHS Pension Scheme with Life Insurance
- Free parking at most of the sites
- Cycle to work scheme
- Refer a Friend scheme
Person Specification
- Qualifications
- Educated to degree level or evidence of working to similar level
- Demonstrable commitment to professional development
- Recognised Management Qualification
- Knowledge of NHS Primary care systems and structures
- Experience
- Experience working in a GP practice, PCN on NHS setting
- Proven experience in a supervisory or management role
- Experience supporting senior management teams
- Experience managing staff, day-to-day operations, patient queries, complaints and service issues
- Staff recruitment, training and appraisal
- Health and safety legislation
- Autonomous working
- Experience of working across multiple sites or organisations
- Experience with CQC inspections and compliance processes
- Involvement in service improvement projects
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Deputy Manager (GP Practices) in Poole employer: Shore Medical PCN
Shore Medical is an exceptional employer, offering a friendly and supportive working environment for its staff across six GP practices in the beautiful Dorset area. With a strong commitment to professional development, employee wellbeing, and a vibrant team culture that includes social events and activities, Shore Medical provides meaningful opportunities for growth and collaboration while ensuring excellent patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager (GP Practices) in Poole
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Shore Medical PCN.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Shore Medical PCN.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Shore Medical PCN, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Deputy Manager (GP Practices) in Poole
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Shore Medical PCN.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Shore Medical PCN.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Shore Medical PCN. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Shore Medical PCN. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Shore Medical PCN
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Shore Medical PCN’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
