At a Glance
- Tasks: Manage systems and workflows to support product managers in delivering impactful education events.
- Company: Join a leading education innovation community with a global reach.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with potential for travel and hands-on experience at major events.
- Why this job: Be the backbone of an ambitious team transforming education through technology.
- Qualifications: 1-3 years in event operations or product coordination; tech-savvy and detail-oriented.
The predicted salary is between 35000 - 42000 £ per year.
Are you a detail-obsessed operator who loves making complex things run smoothly? Do you want to be the person who keeps one of the most ambitious education innovation convenings in the world on track?
The Product Operations Associate is the operational backbone of the GSV product team year-round. This role manages the systems, platforms, and workflows that allow our product managers to focus on curation and relationships. From speaker registration and data management to platform operations and marketing coordination, this is a role for someone who takes real pride in keeping things clean, on time, and ready to go.
Now in its 18th year, the ASU+GSV Summit is the world’s most important and impactful gathering of leaders across PreK to Gray education and workforce learning. The annual event is held in April in San Diego, where, in 2026, over 7,000 registrants gathered to address the transformation of learning and skills delivery leveraging key developments in technology including generative artificial intelligence, virtual reality, and many other solutions.
The Product Team is the creative and strategic engine behind the ASU+GSV Summit experience. We design and deliver content that inspires action - from high-production keynotes with global thought leaders to provocative panels, interactive workshops, community activations, and live product demos.
Your role as the Product Operations Associate includes:
- Speaker & Data Operations: Own the speaker registration and data management in Airtable and Cvent, maintain accurate records, and build automations for data tasks.
- Platform & Systems Management: Manage website and app agenda uploads, own the Speaker Resource Center setup, and maintain the tech stack.
- Speaker Communications: Coordinate with Product Managers on speaker communications, support onsite logistics, and assist with speaker research.
- Reporting & Cross-Team Coordination: Compile weekly KPI dashboards, pull ad-hoc reports, and support project management for product initiatives.
WHO YOU ARE:
- Bachelor's degree
- 1-3 years of experience in event operations, conference management, or product coordination
- Experience with Airtable, Webflow, and/or Cvent is a strong plus
- Deep curiosity to learn and build new systems leveraging AI
- Exceptionally organized and proactive communicator
- Tech-savvy with proficiency in Google Workspace, MS Office, and AI productivity tools
- Willing to travel and work extended hours in the weeks leading up to the Summit
Product Operations Associate employer: Shoptalk
At Spring & Autumn Fair, we pride ourselves on being an exceptional employer that fosters a vibrant and dynamic work culture. Our team thrives on collaboration and innovation, offering ample opportunities for professional growth and development in the heart of the UK's bustling wholesale marketplace. With a focus on employee well-being and a commitment to delivering meaningful experiences, we empower our Account Managers to build strong relationships and drive success while enjoying the unique advantages of working in a fast-paced, creative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Product Operations Associate
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like Shoptalk looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Product Operations Associate at Shoptalk, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Product Operations Associate
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Shoptalk, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Shoptalk and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Shoptalk
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Shoptalk might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Shoptalk.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
