At a Glance
- Tasks: Lead and inspire a team of account managers to drive revenue in Northern England.
- Company: Join EatClub, a fast-growing tech company revolutionising the dining experience.
- Benefits: Enjoy staff discounts, dining vouchers, and a collaborative work culture.
- Other info: Be part of a dynamic team with opportunities for growth as we expand internationally.
- Why this job: Shape the future of dining while owning your market like a boss.
- Qualifications: Proven leadership in sales or account management with a track record of hitting targets.
The predicted salary is between 50000 - 60000 € per year.
About EatClub
At EatClub, we believe restaurants and bars are the beating heart of every city’s culture. Our mission is simple: help the hospitality industry thrive through smart, powerful tech. Our platform helps over 2 million customers discover top restaurants and access real‑time deals that save them up to 50% off the bill. We empower more than 4,000 venues to fill empty tables, increase foot traffic, and maximise revenue. Recently ranked #11 on the 2025 Deloitte Tech Fast 50! Now is an exciting time to join our team.
Why You’ll Love Working With Us
- Be part of an innovative company shaping the future of dining
- High autonomy and ownership over your market - you run Northern England like your own business
- A collaborative, high‑performance culture that rewards results
- Staff discounts and dining vouchers to enjoy through EatClub
A Day-in-a-Life of our Regional Manager - Northern England
This role isn't just about managing, it's about building a team that consistently wins. You start the week reviewing how your team's book of business is tracking, retention, deal quality, and where revenue is at risk. There are eight account managers looking to you for direction, coaching, and the occasional tough conversation. One of them has a venue escalation that's been dragging; you step in, assess the situation, and help them close it out. By mid-week, you're in a planning session with Sales and Marketing. You know the North UK better than anyone in that room, which postcodes are underperforming, where demand outpaces supply, and which venue segments are churning. You turn that on‑ground knowledge into clear direction that shapes where the team focuses next. The rest of the week is a mix of pipeline reviews, one‑on‑ones with your AMs, and working through a handful of commercial decisions that need your sign‑off. You keep your team motivated, accountable, and moving.
On any given week, you will be:
- Coaching and developing a team of 8-10 account managers through pipeline reviews, ride‑alongs, and structured one‑on‑ones
- Owning the Northern England book of business - tracking revenue, retention, churn risk, and team performance against targets
- Escalating and resolving complex venue or commercial issues that need senior judgment
- Partnering with Sales and Marketing to share city‑level insight and align on where effort should focus
- Identifying underperforming venues or postcodes early and driving the team to intervene before churn happens
- Setting the standard for how account management is done in Northern England - the process, the quality bar, the culture
Type of projects you’ll be working on at EatClub…
- Sales + AM alignment: Working closely with the Head of Sales to improve handoff quality and align prospecting focus with where the marketplace most needs supply
- Team capability uplift: Identifying skill gaps across your AM team and building a structured coaching program that measurably improves retention performance and deal outcomes
- Local campaign readiness: Ensuring Northern England venues are properly set up ahead of marketing pushes - right deal structures, right timing coverage, right volume - so demand converts
You have….
- Proven experience leading a sales or account management team (5+ people), owning a revenue or retention target
- A strong track record of hitting commercial targets, you know how to drive a book of business, not just manage relationships
- The ability to coach and motivate a diverse team, keep performance high, and handle difficult conversations when needed
- Comfort working across functions, you influence Sales and Marketing without needing to own those teams
- Experience in a high‑growth or marketplace environment (hospitality or tech experience is a plus, not a must)
It would be extra awesome if you also had…
- Experience in hospitality, food tech, or marketplace platforms
- Familiarity with Salesforce or a similar CRM for pipeline management
- Experience managing a commercial territory at a city or state level
You are…
- A natural team leader - people follow you because you set clear expectations, invest in their development, and back them when it counts
- Commercially sharp - you understand what drives revenue and you're quick to identify where risk is hiding
- Direct and clear - you give feedback well, communicate decisions with context, and don't let ambiguity sit unresolved
- Action-oriented - you don't wait for a perfect plan; you make a call, move the team, and adjust as you go
- Genuinely curious about the market - you want to understand why a postcode is underperforming, not just report that it is
If you do a good job…
Northern England will be EatClub's highest-performing market. Your team will be one of the most engaged and productive in the business. Sales will trust your read on the market and build their plans around it. Venues across Northern England will be retained, performing well, and growing and you'll have a direct line of sight to that impact every week. You'll also be in a strong position to grow with EatClub as it scales into new cities and markets internationally.
Maybe this role is not for you if…
- You prefer being an individual contributor
- You're most comfortable in a highly structured environment with clear, unchanging priorities
- You want to own the sales or marketing function
- You like to wait for full information before making decisions
Regional Manager (Northern England) in Manchester employer: Shoptalk
At EatClub, we pride ourselves on being an innovative leader in the hospitality tech space, offering a dynamic work environment where autonomy and ownership are paramount. Our collaborative culture fosters high performance and rewards results, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills and advance your career. With exciting benefits like staff discounts and dining vouchers, plus the chance to make a tangible impact in the vibrant Northern England market, joining our team means being part of something truly special.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Manager (Northern England) in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local meetups, or even hit up social media groups. The more you engage, the better your chances of landing that Regional Manager gig!
✨Tip Number 2
Show off your knowledge of Northern England! When you get the chance to chat with potential employers, drop some insights about the local market. They’ll love seeing that you know the ins and outs of the area and can drive results.
✨Tip Number 3
Prepare for those tough questions! As a Regional Manager, you’ll need to handle complex issues. Think about scenarios where you've successfully resolved challenges in the past and be ready to share those stories during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join the EatClub family!
We think you need these skills to ace Regional Manager (Northern England) in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Mention any relevant experiences or insights you have about restaurants and bars, and how you can contribute to EatClub's mission of helping them thrive.
Tailor Your Application:Make sure to customise your CV and cover letter for the Regional Manager role. Highlight your experience in leading teams, driving revenue, and your understanding of the Northern England market. We want to see how you fit into our culture and goals!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your achievements and skills. We appreciate direct communication, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at EatClub!
How to prepare for a job interview at Shoptalk
✨Know Your Numbers
Before the interview, brush up on key metrics related to sales and account management. Be ready to discuss how you've driven revenue and retention in your previous roles. This will show that you understand the commercial side of the business and can hit targets.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you coached team members through challenges or motivated them to exceed their targets. This will demonstrate your ability to lead and develop a high-performing team.
✨Understand the Market
Research the Northern England market and be prepared to discuss its unique challenges and opportunities. Show that you're genuinely curious about the area and can identify underperforming venues or postcodes. This insight will highlight your proactive approach.
✨Be Ready for Tough Conversations
Think about times when you've had to handle difficult conversations with team members or clients. Prepare to discuss your approach to giving feedback and resolving conflicts. This will illustrate your direct and clear communication style, which is crucial for this role.
