At a Glance
- Tasks: Deliver exceptional customer experiences and manage exhibitor onboarding for exciting events.
- Company: Join Shoptalk, a leader in transforming industry connections.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Fast-paced environment with plenty of opportunities to shine.
- Why this job: Be part of a dynamic team that shapes how industries connect and collaborate.
- Qualifications: Customer service experience and strong organisational skills are a must.
The predicted salary is between 30000 - 40000 £ per year.
Shoptalk is seeking a Client Engagement Coordinator for the Breakbulk series. The role focuses on delivering exceptional customer experiences for exhibitors, sponsors, and attendees across events.
Key responsibilities include:
- Managing exhibitor onboarding
- Handling customer inquiries through various channels
- Supporting onsite event delivery
Ideal candidates will have prior customer service experience and strong organizational skills. Join us in transforming the way industries connect and collaborate.
Client Experience & Onboarding Coordinator in London employer: Shoptalk
At Shoptalk, we pride ourselves on fostering a vibrant work culture that prioritises collaboration and innovation. As a Client Experience & Onboarding Coordinator, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while contributing to our mission of transforming industry connections. Located in a dynamic environment, our team enjoys a supportive atmosphere that values each member's contributions and encourages meaningful engagement with clients.
StudySmarter Expert Advice🤫
We think this is how you could land Client Experience & Onboarding Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more connections you make, the better your chances of landing that Client Experience & Onboarding Coordinator role.
✨Tip Number 2
Show off your customer service skills! When you get the chance to chat with recruiters or during interviews, share specific examples of how you've delivered exceptional experiences in the past. This will help us see how you can bring that magic to Shoptalk.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t wait around. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the onsite experience! If you land an interview, think about how you would handle customer inquiries or support event delivery. Practising these scenarios can help you stand out as the perfect fit for the role.
We think you need these skills to ace Client Experience & Onboarding Coordinator in London
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any previous customer service experience in your application. We want to see how you've gone above and beyond to create exceptional experiences for clients, just like we do at StudySmarter!
Be Organised:Since the role involves managing onboarding and inquiries, demonstrate your strong organisational skills. Use examples from your past roles to show how you keep things running smoothly and efficiently.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Client Experience & Onboarding Coordinator role. We love seeing candidates who take the extra step!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Shoptalk
✨Know the Company Inside Out
Before your interview, make sure to research Shoptalk thoroughly. Understand their mission, values, and the specifics of the Breakbulk series. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role focuses on delivering exceptional customer experiences, be prepared to share specific examples from your past experiences. Highlight situations where you successfully managed customer inquiries or resolved issues, demonstrating your ability to handle various channels of communication.
✨Organisational Skills are Key
As a Client Experience & Onboarding Coordinator, strong organisational skills are essential. Be ready to discuss how you prioritise tasks and manage your time effectively. You might even want to bring a planner or digital tool you use to stay organised as a visual aid during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about the team dynamics, upcoming events, or how success is measured in this position. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.
