At a Glance
- Tasks: Make impactful B2B sales calls and drive revenue growth.
- Company: Join Fiserv, a global leader in Fintech and payments.
- Benefits: Competitive salary, diverse culture, and career development opportunities.
- Other info: Fast-paced environment with a focus on teamwork and measurable outcomes.
- Why this job: Be part of a team that connects the world through innovative financial solutions.
- Qualifications: Strong phone sales skills and a passion for client success.
The predicted salary is between 40000 - 50000 £ per year.
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world.
We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely.
Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved.
If you want to make an impact on a global scale, come make a difference at Fiserv.
- Job Title
- Telesales Consultant
What does a successful Telesales Representative do?
A successful Telesales Representative at Fiserv connects with business customers by phone to protect and grow revenue while delivering exceptional client experiences.
You will represent our partner-in-possibility culture—working collaboratively, acting with integrity, and driving measurable outcomes.
You’ll thrive in a fast-paced, KPI-driven team that takes pride in being #Fiserv Proud and in helping clients focus on life, not financial services.
What you will do
- Conduct inbound and outbound B2B sales calls, maintaining high daily call volumes (50+ calls/day).
- Drive attainment of revenue targets.
- Identify and pursue cross-sell opportunities, promoting value-add solutions such as Clover from Fiserv, Payment Gateway, and DCC.
- Overcome objections and negotiate terms using effective questioning techniques.
- Maintain accurate customer records and ensure timely, error-free completion of applications.
- Coordinate with underwriting, operations, and account teams to satisfy client requirements.
- Support business lead initiatives, scheme rules, and industry compliance matters.
What you will need to have
- Demonstrated high-volume telephone selling capability with consistent KPI and SLA focus (e. g. 50+ calls/day and target-driven outcomes).
- Strong negotiation, objection-handling, and closing skills with measurable conversion focus.
- Excellent verbal communication and relationship-building skills for B2B engagements.
- Proven organization, time management, and attention to detail for accurate application processing.
- Proficiency with CRM systems and call-logging tools (e. g., Salesforce or similar) and comfort with metrics-driven dashboards.
What would be great to have
- Background in inside sales or telesales environments.
- Familiarity with merchant acquiring, payments, or financial services.
- Experience promoting Clover from Fiserv, payment gateways, or DCC solutions.
- Knowledge of card scheme rules, compliance requirements, or merchant onboarding processes.
Our commitment to Diversity and Inclusion
Fiserv is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
Note to agencies
Fiserv does not accept resume submissions from agencies outside of existing agreements.
Please do not send resumes to Fiserv associates.
Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts
Please be aware of fraudulent job postings that are not affiliated with Fiserv.
Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
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Telesales Consultant in Basildon employer: Shoptalk
At Spring & Autumn Fair, we pride ourselves on being an exceptional employer that fosters a vibrant and dynamic work culture. Our team thrives on collaboration and innovation, offering ample opportunities for professional growth and development in the heart of the UK's bustling wholesale marketplace. With a focus on employee well-being and a commitment to delivering meaningful experiences, we empower our Account Managers to build strong relationships and drive success while enjoying the unique advantages of working in a fast-paced, creative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Consultant in Basildon
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Shoptalk. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Telesales Consultant in Basildon
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Shoptalk.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Shoptalk's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Shoptalk
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Shoptalk.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Shoptalk will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Shoptalk employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
