At a Glance
- Tasks: Lead technical architecture for card and payment systems, ensuring seamless operations.
- Company: Join Fiserv, a global leader in Fintech and payments.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Other info: Dynamic environment with a focus on innovation and continuous improvement.
- Why this job: Make a global impact while solving complex technical challenges.
- Qualifications: Experience with VisionPLUS and strong problem-solving skills required.
The predicted salary is between 70000 - 90000 € per year.
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. If you want to make an impact on a global scale, come make a difference at Fiserv.
About your role
You will act as the technical authority and solution architect for Italian client card and payment systems while also serving as the front‑line technical lead for the client. This role blends strategic system design, architectural governance, and deep hands‑on support, ensuring all technical queries, incidents, and enhancements are handled effectively and with minimal business impact. You will own the end‑to‑end technical landscape, guide design decisions, and lead complex problem resolution, while maintaining close day‑to‑day engagement with client stakeholders. This role is critical to ensuring platform resilience, regulatory compliance, and the continued success of a high‑revenue, mission‑critical client.
What you’ll do
- Act as the overall technical architect for the VisionPLUS card processing platform and its integrations
- Serve as the primary senior technical contact for client, handling complex queries, escalations, and design discussions
- Lead major incident management, including deep‑dive diagnostics, cross‑team coordination, and root‑cause analysis
- Provide hands‑on support for critical production issues across online and batch processing
- Design and govern distributed‑to‑mainframe integrations, including APIs and middleware
- Review and approve technical changes, enhancements, and release plans to ensure system stability
- Mentor Advisor‑ and Engineer‑level team members, providing technical leadership and guidance
- Work closely with product owners, operations, infrastructure, and vendor teams to ensure seamless delivery
- Ensure systems meet 24×7 availability, performance, and security requirements
- Contribute to continuous improvement initiatives focused on resilience, automation, and technical debt reduction
Experience you’ll need to have
- Extensive experience with VisionPLUS in a cards and payments processing environment
- Deep understanding of card lifecycle processing, including authorisation, clearing, settlement, billing, and disputes
- Strong hands‑on expertise with mainframe technologies, including: CICS (online transaction processing), DB2 (schema design, performance analysis, and data troubleshooting)
- Proven experience designing and supporting API‑based and event‑driven integrations with mainframe systems
- Strong background in production support, complex incident management, and root‑cause analysis in 24×7 environments
- Ability to balance architectural ownership with hands‑on execution when required
- Fluent Italian and English (spoken and written)
- Willingness to participate in out‑of‑hours (OOH) support for critical incidents
Experience that would be great to have
- Experience acting as a solution or system architect for large‑scale payment platforms
- Strong knowledge of VisionPLUS modules and vendor roadmaps
- Familiarity with CICS tuning, DB2 optimisation, and batch/online workload balancing
- Knowledge of Swagger / OpenAPI standards and API governance
- Experience operating within ITIL‑aligned incident, problem, and change management frameworks
- Track record of supporting strategic, high‑revenue clients with strict SLA commitments
- Experience driving resilience, high availability, and disaster recovery strategies
Our commitment to Diversity and Inclusion
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
Enterprise IT Architect in Basildon employer: Shoptalk
At Fiserv, we pride ourselves on being a global leader in Fintech and payments, offering our employees the chance to make a significant impact on a worldwide scale. Our collaborative work culture fosters innovation and continuous improvement, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills and advance your career. Located in Italy, you'll enjoy a vibrant environment that values diversity and inclusion, making Fiserv an exceptional place to build a meaningful and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise IT Architect in Basildon
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Fiserv on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral.
✨Tip Number 2
Prepare for the interview by diving deep into Fiserv's products and services. Knowing how they connect financial institutions and consumers will show us that you're genuinely interested in making an impact.
✨Tip Number 3
Practice your problem-solving skills! As an Enterprise IT Architect, you'll need to tackle complex issues. We suggest running through some case studies or technical scenarios to sharpen your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the team.
We think you need these skills to ace Enterprise IT Architect in Basildon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Enterprise IT Architect role. Highlight your experience with VisionPLUS and any relevant projects that showcase your skills in card processing and payments. We want to see how you can make an impact!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about fintech and how your background aligns with our mission at Fiserv. Let us know what makes you the perfect fit for this role.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of complex problem resolution you've handled. We love seeing how you approach challenges, especially in high-pressure environments like 24x7 support.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the Fiserv team!
How to prepare for a job interview at Shoptalk
✨Know Your Tech Inside Out
As an Enterprise IT Architect, you need to be well-versed in VisionPLUS and mainframe technologies. Brush up on your knowledge of card lifecycle processing and be ready to discuss how you've handled complex queries and incidents in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've led major incident management and performed root-cause analysis. Highlight your experience in balancing architectural ownership with hands-on execution, as this will demonstrate your ability to tackle challenges effectively.
✨Engage with Stakeholders
Since this role involves close engagement with client stakeholders, practice articulating your thoughts clearly and confidently. Be ready to discuss how you've collaborated with product owners and vendor teams to ensure seamless delivery in previous roles.
✨Emphasise Continuous Improvement
Be prepared to talk about your contributions to resilience and automation initiatives. Share any experiences where you've driven improvements in system stability or reduced technical debt, as this aligns perfectly with Fiserv's commitment to excellence.
