At a Glance
- Tasks: Support retail events by coordinating projects and managing client relationships.
- Company: Join a pioneering company in connected commerce marketing with a vibrant culture.
- Benefits: Enjoy a competitive salary, discretionary bonus, wellbeing fund, and flexible working.
- Other info: Dynamic team environment with opportunities for personal and professional development.
- Why this job: Be part of impactful campaigns that connect brands with shoppers and drive growth.
- Qualifications: Experience in marketing or events, strong organisational skills, and a proactive attitude.
The predicted salary is between 40500 - 49500 £ per year.
Location: Hybrid, minimum 2 days per week in Liverpool
Salary: From £28,000 + 10% discretionary bonus
Level: Executive-level, this is a junior role
Who are we? We're the original pioneers in connected commerce marketing. Since 2008, we've been partnering with major retailers, powering global brands, and building meaningful connections with shoppers. We simplify the mind-boggling complexity of today's retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth.
About the role
We are looking for a Client Executive (Retail Events) to join our VMG partnership. The Events Client Executive supports the successful delivery of VMG's retail events programme by coordinating projects, managing client relationships and ensuring campaigns are delivered seamlessly from planning through to execution.
What you'll do:
- Support the Events Manager in maintaining strong day-to-day relationships with The Very Group, supplier brands and internal stakeholders.
- Provide exceptional client service through proactive communication and timely project updates.
- Coordinate information between clients, agencies and internal teams to ensure projects remain on track.
- Support the planning and delivery of retail event campaigns from brief through to activation.
- Coordinate event timelines, schedules and project plans, ensuring key milestones and deadlines are met.
- Manage campaign administration, maintaining accurate commercial documentation, status trackers and project files.
- Work collaboratively with category teams, creative, production, media and marketing teams to ensure all campaign assets are delivered on time.
- Support briefing processes and ensure all stakeholders have the information required to deliver campaigns successfully.
- Track campaign progress and elevate risks or issues to the Events Manager where appropriate.
- Ensure all campaign activity follows agreed processes, timelines and quality standards.
- Maintain accurate campaign documentation throughout the project lifecycle.
- Contribute ideas to improve ways of working and event delivery processes.
- Coordinate post-campaign wrap-up documentation.
- Support the capture of campaign learnings and recommendations for future events.
What we’re looking for:
- Experience in marketing, events, retail media or agency environments.
- Strong organisational skills with excellent attention to detail.
- Ability to manage multiple projects and competing deadlines.
- Experience coordinating campaigns, events or client projects.
- Good written and verbal communication skills.
- Proficiency in Microsoft Office, particularly Excel, PowerPoint and Outlook.
- Highly organised with a proactive, can-do attitude.
- Excellent relationship-building and communication skills.
- Calm under pressure and able to prioritise effectively.
- Collaborative team player who enjoys working with a variety of stakeholders.
- Solutions-focused with strong problem-solving skills.
- Eager to learn and develop within an events and client services environment.
- Committed to SMG's values of Stay Hungry, Stay Honest, Stay Foolish and Have Fun.
We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team. If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role. Don’t meet every single requirement? We still want to hear from you. If you believe you'd thrive in this role, your unique perspective might be just what we're looking for.
Why SMG?
At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us - people who are curious, ambitious, and eager to learn, whether as specialists or across teams. We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.
Benefits:
- 10% discretionary bonus
- £1,800 yearly wellbeing fund (on top of your salary!)
- Free Headspace subscription
- £500 yearly "Uni Fund" for learning
- 4 extra Wellbeing Days off per year
- Summer & Winter conferences + year-round celebrations
- 4pm finishes every Friday
- Flexible and hybrid working
Client Executive (Retail Events) VMG · Liverpool · employer: Shopper Media Group
At VMG, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in the heart of Liverpool. With a strong focus on employee wellbeing, we provide generous benefits such as a yearly wellbeing fund, extra days off, and a commitment to professional development through our Learning Fund. Join us to thrive in a dynamic environment where your contributions directly impact our success and where you can grow alongside a passionate team dedicated to excellence in media planning.
StudySmarter Expert Advice🤫
We think this is how you could land Client Executive (Retail Events) VMG · Liverpool ·
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Shopper Media Group and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Shopper Media Group are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Shopper Media Group on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Shopper Media Group. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Client Executive (Retail Events) VMG · Liverpool ·
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Shopper Media Group. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Shopper Media Group:Show us that you’ve done your homework! In your application, briefly mention what you admire about Shopper Media Group’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Shopper Media Group
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Shopper Media Group will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Shopper Media Group, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
