At a Glance
- Tasks: Drive technical solutions and shape commerce strategies for B2B clients.
- Company: Join Shopify, a leader in empowering entrepreneurs and businesses.
- Benefits: Competitive salary, remote work options, and opportunities for personal growth.
- Other info: Dynamic environment with opportunities for mentorship and career advancement.
- Why this job: Make a real impact in B2B commerce while working with cutting-edge technology.
- Qualifications: Technical expertise in solutions engineering and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Solutions Engineering at Shopify
Shopify’s Solutions Engineering (SE) team plays a critical role as our secret weapon in empathizing with our customers, driving business forward and acting as an internal product ambassador to make commerce better for everyone. The SE team includes Solutions Engineers, Solution Architects, Demo Engineering and Retail specialists - all working together to push our organization forward. This is a groundbreaking team you want to join!
About The Role
Solutions Engineering at Shopify
Shopify’s Solutions Engineering (SE) team plays a critical role as our secret weapon in empathizing with our customers, driving business forward and acting as an internal product ambassador to make commerce better for everyone. The SE team includes Solutions Engineers, Solution Architects, Demo Engineering and Retail specialists - all working together to push our organization forward. This is a groundbreaking team you want to join!
In the role of an Acceleration B2B SE, you’ll drive technical solutions, help shape the commerce strategy for existing Shopify ecommerce merchants in adopting Shopify B2B, and bring that unique perspective back to our product team. You’ll work on high value, strategic, and technically complex projects to ensure that any solutions meet the needs of our merchants. You'll be the technical expert - and our SEs are technical!
What do we mean by technical?
Our SEs are not just technically adept; they use their technical toolkit to build proof of concepts, design enterprise architecture, and consult our prospects on leveraging the cutting edge technology that Shopify employs. This role demands technical expertise alongside the capability to communicate intricate ideas across diverse teams, fostering rapid alignment and impactful realizations. For a deeper understanding of the technical depth and strategic role you'll play, consider exploring resources like Shopify's Hydrogen and Oxygen framework, our composable offering, as well as our Developer Documentation to understand where the platform extensibility points live. We're eager to see how your expertise aligns with our dynamic team!
Qualifications
- A solutions mindset - our largest and most advanced B2B customers will often need to build custom build solutions to achieve their goals.
- Passion to collaborate in a team-selling environment and share your expertise to help others learn.
- Executive experience presenting to technical c-suite decision makers.
- Strong troubleshooting and analytical skills combined with the desire to tackle challenges head-on.
- Technical architecture, integration, and security expertise.
- Strong API knowledge (REST and GraphQL) for enterprise integrations.
- Solid understanding of technical strategy as it relates to operating and growing commerce businesses.
- A personable video conference presence with confidence and the ability to control the virtual room.
- Strong time management and prioritization skills to support a number of opportunities, multiple concurrent client requests, and the ability to reprioritise on an ongoing basis.
- The ability to thrive on change, work well as part of a team and as an individual contributor, as well as the flexibility to work locally, regionally and globally in a matrixed organization. We evolve at a rapid pace and things change quickly, sometimes even daily!
Preferred Qualifications
- Proven track record working with commerce customers in B2B as a Presales Engineer or Solution Architect.
- Experience working with partners in a presales solutioning capacity.
- Expertise in unified/omnichannel commerce, Shopify, regional specific commerce applications, ecosystems, and integrations.
- Solid understanding of Commerce related concepts such as headless, SEO, POS, and omni-channel.
- Familiarity with development lifecycles, version control systems and development environments (git/Github is an extra plus).
- Knowledge of Shopify platform, business, and structure to drive decision making.
You’ll
- Own the technical relationship with our most strategic and largest prospective clients.
- Partner with Sales in leading requirements discovery, solution presentations, Proof of Concept builds and various workshop formats.
- Architect the solution from front-end design to the backend by leveraging different expertise on the team.
- Ensure all moving pieces fit well together and are accepted by relevant stakeholders.
- Be an expert on Shopify’s application ecosystem, integrations, platform and design/development processes.
- Bring in-depth knowledge suitable to engage with technical and non-technical clients to demonstrate the possible solutions and the platform’s value as part of their technology stack.
- Mentor and coach other client facing teams at Shopify on technical aspects of our platform.
- Travel for customer on-site visits will be expected in the range of 15 - 25%, though will vary by market segment and scope.
Experience comes in many forms; many skills are transferable, and passion goes a long way. If your experience is close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team. We encourage everyone to apply.
About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About You
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
Before you apply, consider if you can:
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
- Bring critical thought and opinion
- Put AI agents and tools to work on the tasks they're built for, and focus on the work only humans can do
- Embrace differences and disagreement to get shit done and move forward
- Work digital-first for your daily work
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Senior Solutions Engineer - B2B Acceleration (United Kingdom, Ireland) employer: Shopify
Shopify is an exceptional employer that fosters a dynamic and inclusive work culture, empowering Account Executives to drive merchant growth across diverse markets in the Americas, Canada, the United Kingdom, and Ireland. With a strong emphasis on personal development, employees benefit from comprehensive training, mentorship opportunities, and a collaborative environment that encourages innovation and resilience. The company's commitment to flexibility and adaptability ensures that team members thrive in a fast-paced setting, making it an ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solutions Engineer - B2B Acceleration (United Kingdom, Ireland)
✨Tip Number 1
Network like a pro! Reach out to current employees at Shopify or in the B2B space on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can seriously boost your chances.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical skills and be ready to discuss how you've tackled complex projects. Use examples that showcase your problem-solving abilities and how you’ve collaborated with teams.
✨Tip Number 3
Show off your passion for B2B commerce! During interviews, share your thoughts on industry trends and how you can contribute to Shopify's mission. This will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to dive into the Shopify culture.
We think you need these skills to ace Senior Solutions Engineer - B2B Acceleration (United Kingdom, Ireland)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Solutions Engineer role. Highlight your technical expertise and experience with B2B clients, as well as any relevant projects you've worked on that align with Shopify's needs.
Showcase Your Technical Skills:Don’t shy away from flaunting your technical toolkit! Include specific examples of how you've used your skills in API knowledge, integration, and architecture to solve complex problems for clients. This is your chance to shine!
Communicate Clearly:Since this role involves presenting to technical decision-makers, make sure your application reflects your ability to communicate intricate ideas simply. Use clear language and structure your thoughts logically to demonstrate your communication prowess.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Shopify
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical aspects of the role. Familiarise yourself with Shopify’s Hydrogen and Oxygen framework, as well as their Developer Documentation. Being able to discuss these tools confidently will show that you’re not just technically adept but also genuinely interested in the company’s offerings.
✨Showcase Your Solutions Mindset
Prepare examples of how you've tackled complex problems in previous roles. Think about specific instances where you’ve built custom solutions for B2B clients. This will demonstrate your ability to think critically and creatively, which is essential for a Senior Solutions Engineer.
✨Practice Your Presentation Skills
Since you'll be presenting to technical c-suite decision makers, practice articulating complex ideas clearly and concisely. Use mock interviews or even record yourself to refine your delivery. A strong presence on video calls can make a significant difference in how your message is received.
✨Embrace Change and Ambiguity
Be ready to discuss how you handle change and uncertainty. Share experiences where you thrived in fast-paced environments or adapted to new challenges. This aligns perfectly with Shopify's dynamic culture and will show that you can keep up with their rapid evolution.
