Sales Manager, New Business (United Kingdom)

At Shopify, our growing sales teams collaborate directly with notable brands and entrepreneurs to develop and enhance their commerce strategies through initiating their e-commerce business or brick-and-mortar operations.

We have an exciting opportunity for a highly motivated Sales Manager to join our Mid Market Acquisition team. This is a key leadership role for someone who thrives on coaching, driving performance, and building scalable strategies that accelerate growth. You’ll be accountable for pipeline generation, territory planning, forecasting, and cultivating a strong, inclusive, and ambitious team culture.

• Drive revenue growth by achieving and exceeding sales targets through effective team leadership and strategic planning.
• Recruit, train, and mentor a team of high-performing Account Executives, fostering an environment of success and continuous improvement.
• Collaborate with team members to strategise and close high-value deals, engaging with key decision-makers up to the C-suite level.
• Work alongside other department leads to enhance product offerings and optimize market penetration, aligning with overall business goals.
• Utilise analytics and CRM tools to manage sales forecasts, pipeline activities, and territory planning, ensuring strategic and accurate use of data.
• Lead by example, focusing on results, holding team members accountable to metrics and quotas while maintaining high team morale and performance.
• Work closely with your team to build a robust pipeline through outbound efforts, events, and strategic initiatives.
• Guide the team in developing data driven, actionable territory plans to effectively penetrate key verticals and geographies.
• Own and manage the regional sales forecast, providing accurate and timely updates while ensuring accountability and transparency.
• Foster a culture of high performance, curiosity, continuous learning, and collaboration.
• Identify opportunities to improve the sales process, drive efficiency, and increase merchant and partner engagement.

• Sales management experience with a proven track record of leading teams to exceed sales targets.
• Direct sales experience in an ecommerce environment, skilled in managing complex, multi-stakeholder sales cycles.
• Demonstrated leadership abilities with a focus on results, accountability, and team motivation.
• Organised and disciplined in managing priorities, resources, and your time.
• Proficiency in key sales tools (e.g., Salesforce, Gong, Salesloft, LinkedIn) and a customer-centric, consultative sales approach.
• Ability to multitask, prioritise responsibilities, and adapt to change.
• Naturally curious, you ask questions before making assumptions and dig deep to understand root causes and opportunities.
• A hands-on coach and mentor, able to develop individual team members through thoughtful feedback and skill-building.
• A strategic thinker who can balance short-term wins with long-term growth.
• Comfortable with change and ambiguity, and able to lead others through it.
• Obsessed with raising the bar, you set and uphold high standards for yourself and your team.

Craft has always been the heart of Shopify. We’re a company, founded by crafters, focused on a mission to make commerce better for everyone. This is why we want careers at Shopify to reflect the incredible journey of getting better at your craft and applying it to push our mission forward.

This role is part of our Manager Track.

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own.

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone.
• Excel by seeking professional and personal hypergrowth.
• Keep up with an unrelenting pace (the week, not the quarter).
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change.
• Bring critical thought and opinion.
• Use AI tools reflexively as part of your fundamental workflow.
• Embrace differences and disagreement to get shit done and move forward.
• Work digital-first for your daily work.