At a Glance
- Tasks: Lead enterprise projects, guiding merchants through complex Shopify solutions and integrations.
- Company: Join a dynamic team at a leading eCommerce platform, Shopify.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on innovation and collaboration.
- Why this job: Make a real impact by helping businesses thrive on the Shopify platform.
- Qualifications: Strong Shopify knowledge, programming skills, and experience in eCommerce architecture.
The predicted salary is between 63900 - 78100 £ per year.
As a Solutions Architect on the Professional Services Team, you are a leading expert in Shopify for our largest and most strategic enterprise merchants. You work with enterprise merchants facing high complexity across commerce architecture, systems integration, payments, B2B, operations custom workflows and platform strategy.
In this role, you will lead solutions-focused engagements with merchants and their technical teams, helping them translate business goals and operations complexity into clear, scalable technical approaches on Shopify. You will guide merchants through discovery, solution design, architectural tradeoffs, best practices and project execution considerations across their broader commerce ecosystem.
As a part of your day to day, you will educate merchants on Shopify capabilities, consult on ecommerce technology stacks and business systems, and help teams make informed decisions about how to use Shopify effectively. You will advise on complex integrations, identify risks and dependencies, provide guidance that accelerates project delivery, and help ensure merchants are set up for long term success on the platform.
General Responsibilities:
- Manage a portfolio of 5-10 enterprise projects with varying levels of complexity and urgency.
- Act as an expert generalist across the Shopify platform and ecosystem including Storefronts, Retail/POS, B2B, Payments, partner and app ecosystem, APIs, checkout extensibility and broader commerce architecture.
- Lead technical discovery with merchants and partners to understand business goals, operational requirements, integration needs, constraints, and success criteria.
- Consult with merchants on novel and complex shop functionality and business system integrations.
- Identify when merchant requirements require deeper paid consultation, Professional Services support, partner involvement or Product/Engineering alignment.
- Combine deep platform knowledge with strong discovery skills - asking sharp questions to scope technical paths, surface risks and dependencies, and help merchants make practical decisions.
- Work with the merchants’ development, technical, and operational teams to help design solutions for them on the platform.
- Partner cross-functionally with a number of teams within Shopify including Operations, Production Engineering, Solutions Engineering, Sales, Customer Success, Risk & Legal, Product teams, and many more.
- Maintain a results-oriented mindset, focusing on impactful merchant outcomes, technical clarity, and practical execution, over process.
- Prioritize ruthlessly and manage your time effectively across multiple active enterprise engagements in a dynamic environment.
Qualifications:
- Strong understanding of Shopify’s admin, settings, customization model, first party apps, platform primitives, and advanced features like metaobjects, Shopify Functions, checkout extensibility, and API integrations.
- Functional in at least one programming language, with enough technical fluency to evaluate integration approaches, review implementation patterns, and communicate effectively with development teams.
- Experience advising on ecommerce architecture, including storefronts, product and collection modeling, checkout flows, customer accounts, payments, subscriptions, fulfillment, and operational workflows.
- Strong understanding of working with APIs including REST and GraphQL queries, mutations, and objects.
- Ability to understand and reason through complex merchant ecosystems, including ERPs, OMS, WMS, PSPs, subscription platforms, loyalty systems, tax providers, middleware, and custom applications.
- Experience with eCommerce website development, including product and collections pages, checkout flows, navigation menus, and eCommerce funnel optimization.
- Strong technical aptitude and a consistent record of driving complex work to clear outcomes.
- Ability to operate effectively in ambiguity, simplify or translate technical complexity, and turn unclear merchant needs into actionable solution paths.
- Superior verbal, presentation, and written communication skills.
- Ability to thrive in a rapidly changing environment.
- A passion for continuous learning and building a deep Shopify platform and ecommerce expertise.
Professional Services Solutions Architect employer: Shopify
As a Lead Marketer in our dynamic EMEA team, you'll thrive in a culture that champions innovation and collaboration, driving impactful marketing strategies tailored to diverse regional markets. We offer robust professional development opportunities, a supportive work environment, and the chance to leverage cutting-edge AI technologies to enhance your marketing initiatives. Join us to make a meaningful impact while enjoying the unique advantages of working in a vibrant, multicultural setting.
StudySmarter Expert Advice🤫
We think this is how you could land Professional Services Solutions Architect
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Shopify or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Shopify.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Shopify.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Shopify that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Professional Services Solutions Architect
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Shopify.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Shopify and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Shopify
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Shopify uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
