Account Executive, SMB Retail Cross Sell (United Kingdom, Ireland)

Account Executive, SMB Retail Cross Sell (United Kingdom, Ireland)

Join Shopify\’s SMB Retail Cross Sell team as a Senior Account Executive, driving business opportunities within our existing merchant base. Collaborate with entrepreneurs to expand their e-commerce and brick-and-mortar strategies. This role is for sales professionals passionate about empowering small businesses to grow and succeed. You\’ll source sales opportunities within a set book of business, navigate complex sales cycles, and influence Shopify\’s broader Revenue organization. Transform merchant businesses through strategic partnerships while advancing your career in a dynamic, supportive environment.

Key Responsibilities

• Engage with merchants to tailor Shopify’s Retail solutions to their unique business goals.
• Develop strategic plans to identify and target potential customers in the SMB segment.
• Lead high-volume outreach through calls, emails, and social media to qualify leads.
• Manage comprehensive sales cycles from contact to contract, maintaining a robust pipeline.
• Collaborate with cross-functional teams to enhance client outcomes.
• Stay informed on product features and market trends to provide optimal merchant advice.
• Proactively build your sales pipeline, demonstrating strategic forecasting.

Qualifications

• Proficiency in English, with native or bilingual proficiency in German, French, Spanish, or Italian
• Proven experience in closing sales roles with a track record in the SMB segment.
• Consultative mindset with a passion for acquiring new business.
• Ability to navigate complex sales cycles and engage with multiple stakeholders.
• Experience with CRM tools and familiarity with sales engagement platforms.
• Strong communication skills and ability to build trusting relationships.
• Self-motivated, results-driven, and comfortable with outbound prospecting.

About You

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone. Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Unleash your hunter mindset to seek and seize opportunities to elevate small businesses with Shopify\’s tailored solutions
• Be resilient and resourceful in the face of ambiguity and thrive on change
• Bring critical thought and opinion
• Use AI tools reflexively as part of your fundamental workflow
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

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