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For Companies At a Glance
- Tasks: Drive business opportunities and empower small businesses to grow with Shopify's solutions.
- Company: Join Shopify, a leader in e-commerce innovation and support for entrepreneurs.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal and professional growth.
- Why this job: Make a real impact on small businesses while advancing your career in a fast-paced setting.
- Qualifications: Sales experience in the SMB segment and strong communication skills are essential.
- Other info: Embrace change and thrive in a supportive, digital-first culture.
The predicted salary is between 28800 - 48000 £ per year.
Join Shopify's SMB Cross Sell team as a Senior Account Executive, driving business opportunities within our existing merchant base. Collaborate with entrepreneurs to expand their e-commerce and brick-and-mortar strategies. This role is for sales professionals passionate about empowering small businesses to grow and succeed. You'll source sales opportunities within a set book of business, navigate complex sales cycles, and influence Shopify's broader Revenue organization. Transform merchant businesses through strategic partnerships while advancing your career in a dynamic, supportive environment.
Key Responsibilities
- Engage with merchants to tailor Shopify’s solutions to their unique business goals.
- Develop strategic plans to identify and target potential customers in the SMB segment.
- Lead high-volume outreach through calls, emails, and social media to qualify leads.
- Manage comprehensive sales cycles from contact to contract, maintaining a robust pipeline.
- Collaborate with cross-functional teams to enhance client outcomes.
- Stay informed on product features and market trends to provide optimal merchant advice.
- Proactively build your sales pipeline, demonstrating strategic forecasting.
Qualifications
- Proficiency in English, with native or bilingual proficiency in one other European language.
- Proven experience in closing sales roles with a track record in the SMB segment.
- Consultative mindset with a passion for acquiring new business.
- Ability to navigate complex sales cycles and engage with multiple stakeholders.
- Experience with CRM tools and familiarity with sales engagement platforms.
- Strong communication skills and ability to build trusting relationships.
- Self-motivated, results-driven, and comfortable with outbound prospecting.
Ready to transform the SMB landscape? Join the team that’s making commerce better for everyone. Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries. This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About You
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone. Before you apply, consider if you can:
- Care deeply about what you do and about making commerce better for everyone.
- Excel by seeking professional and personal hypergrowth.
- Keep up with an unrelenting pace (the week, not the quarter).
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change.
- Bring critical thought and opinion.
- Use AI tools reflexively as part of your fundamental workflow.
- Embrace differences and disagreement to get things done and move forward.
- Work digital-first for your daily work.
Account Executive - SMB, Cross Sell (United Kingdom, Ireland) employer: Shopify
Contact Detail:
Shopify Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive - SMB, Cross Sell (United Kingdom, Ireland)
✨Tip Number 1
Get to know the company inside out! Research Shopify's values, mission, and recent news. This way, when you chat with them, you can show you're genuinely interested and ready to contribute to their goals.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions and scenarios related to sales cycles and client engagement. Role-playing with a friend can help you feel more confident and articulate your thoughts clearly.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Account Executive - SMB, Cross Sell (United Kingdom, Ireland)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in the SMB segment. Show us how your skills align with the role and how you can help empower small businesses.
Showcase Your Sales Success: We want to see your track record! Include specific examples of how you've closed sales and navigated complex cycles. Numbers speak volumes, so don’t shy away from sharing your achievements.
Be Authentic: Let your personality shine through in your application. We value authenticity, so share your passion for helping businesses grow and how you thrive in a fast-paced environment.
Apply Through Our Website: For the best chance of success, apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Shopify
✨Know Your Merchant Base
Before the interview, dive deep into Shopify's existing merchant base. Understand their needs and challenges, and think about how you can tailor Shopify’s solutions to help them grow. This will show your passion for empowering small businesses and your readiness to engage with them.
✨Master the Sales Cycle
Brush up on your knowledge of complex sales cycles. Be prepared to discuss your past experiences in navigating these cycles and how you’ve successfully closed deals in the SMB segment. Highlight specific strategies you've used to manage your pipeline effectively.
✨Showcase Your Communication Skills
As an Account Executive, strong communication is key. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've built trusting relationships with clients and collaborated with cross-functional teams to enhance outcomes.
✨Stay Informed and Adaptable
Familiarise yourself with Shopify’s product features and current market trends. Be ready to discuss how you would leverage this knowledge to provide optimal advice to merchants. Show that you’re comfortable with change and can thrive in a fast-paced environment.
