At a Glance
- Tasks: Drive new business opportunities and help small businesses grow with tailored Shopify solutions.
- Company: Shopify empowers entrepreneurs globally, transforming dreams into thriving businesses since 2006.
- Benefits: Enjoy remote work flexibility, continuous learning opportunities, and a supportive team culture.
- Other info: This role thrives on change and offers a fast-paced, innovative work culture.
- Why this job: Make a meaningful impact on small businesses while advancing your career in a dynamic environment.
- Qualifications: Fluency in English and one additional language; proven sales experience required.
The predicted salary is between 28800 - 48000 £ per year.
Fluency in French, German, and Spanish required.
Our sales teams work directly with notable brands and entrepreneurs to develop their commerce strategies — whether that is starting or expanding their e-commerce or brick & mortar operations. We’re looking for highly motivated sales professionals to join our team as an Account Executive on our SMB Retail Acquisition team! This role offers a unique opportunity to build a rewarding career with a company that values growth and provides continuous opportunities for advancement.
Role Overview:
As an Account Executive on the SMB Retail Acquisition team, you will play a crucial role in driving new business opportunities and expanding our reach within the SMB market. This position is designed for sales professionals who are passionate about helping smaller businesses grow and succeed. To succeed in this role, candidates must be able to source their own sales opportunities and navigate organizations with multiple stakeholders for the duration of the entire sales cycle. Leveraging your depth of selling experience, you’ll also have the opportunity to influence Shopify’s broader Revenue organization (i.e. mentorship, methodologies, strategy) as we experiment and explore new ways to reach more merchants. You’ll strengthen the value of partnerships internally and harness those partnerships to transform the business of our merchants.
Key Responsibilities:
- Engage with prospects to understand their unique business goals, challenges, and needs, providing tailored Shopify solutions to help them grow.
- Develop and implement strategic plans to identify and target potential customers within the SMB segment.
- Lead high-volume outreach efforts through calls, emails, and social media to qualify leads and generate interest in Shopify’s offerings.
- Manage a comprehensive sales cycle from initial contact through contract signature, maintaining an accurate pipeline of opportunities.
- Collaborate closely with cross-functional teams, including marketing, solution engineering, and customer success, to enhance client engagements and outcomes.
- Stay informed about the latest product features, industry trends, and market dynamics to provide the best possible advice and service to merchants.
- Actively source and build your sales pipeline, demonstrating a proactive approach to forecasting and setting priorities.
This is also a remote position, based in the UK or Ireland.
Desired Skills and Qualifications:
- Proficiency in English is required; as well as a native or bilingual level of proficiency in French/Spanish/German.
- Proven experience in a closing sales role or Sales Development Role, with a strong track record of successfully acquiring new business and exceeding sales targets, specifically within the SMB segment.
- Demonstrated passion for hunting and acquiring new business, with a consultative and solutions-oriented mindset.
- Ability to navigate complex sales cycles and engage with multiple stakeholders, including C-level executives.
- Experience with CRM tools (e.g., Salesforce) and familiarity with sales engagement platforms preferred.
- Strong communication and interpersonal skills, capable of building trusting relationships and effectively conveying the value of Shopify’s offerings.
- Self-motivated and driven by results, with the tenacity to pursue leads and close deals.
- Comfortable with outbound prospecting and cultivating a territory to build a robust sales pipeline.
Why Join Our Sales Team?
At Shopify, we are committed to creating exceptional experiences for our merchants. By joining the SMB Acquisition team, you will have the opportunity to make a meaningful impact on the growth of small businesses while advancing your career in a supportive and dynamic environment. We value your craft and provide continuous opportunities for learning and development.
Bonus Experience:
- Experience working in New Business Sales & Sales Development.
- Experience selling or in-depth knowledge of one or more of the following industries: Ecommerce, Fintech, Retail, Hospitality.
- Previous experience selling POS systems is a plus.
- Experience with MEDDICC, BANT, and Challenger sales methodologies is a plus.
About Shopify:
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries. This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About You:
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone. Before you apply, consider if you can:
- Care deeply about what you do and about making commerce better for everyone.
- Excel by seeking professional and personal hypergrowth.
- Keep up with an unrelenting pace (the week, not the quarter).
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change.
- Bring critical thought and opinion.
- Use AI tools reflexively as part of your fundamental workflow.
- Embrace differences and disagreement to get things done and move forward.
- Work digital-first for your daily work.
Seniority level: Associate
Employment type: Contract
Job function: Sales and Business Development
Industries: Software Development
Account Executive, Retail SMB (United Kingdom, Ireland) employer: Shopify
Shopify is an exceptional employer that fosters a dynamic and supportive work culture, particularly for those in the Account Executive role within the Retail SMB team. With a strong commitment to employee growth, Shopify offers continuous learning opportunities and the chance to make a meaningful impact on small businesses across the UK and Ireland. The remote nature of this position allows for flexibility while being part of a vibrant community dedicated to innovation and success.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive, Retail SMB (United Kingdom, Ireland)
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Shopify as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Shopify and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Shopify’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Account Executive, Retail SMB (United Kingdom, Ireland)
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Shopify, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Shopify, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Shopify.
How to prepare for a job interview at Shopify
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Shopify offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Shopify but also helps you get a feel for whether you’d thrive in that environment.
