At a Glance
- Tasks: Lead a team to drive sales and create an exceptional luxury beauty experience.
- Company: Join the Victoria Beckham Beauty team in a vibrant retail environment.
- Benefits: Enjoy private medical insurance, sick pay, and a company pension.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be part of a luxury brand and develop your leadership skills in beauty.
- Qualifications: 3+ years in a similar role with strong coaching and communication skills.
The predicted salary is between 31500 - 38500 £ per year.
- Counter Manager – Victoria Bechkam H beauty | H beauty
- Full Time | 37.5 hours/week
Job Description
Counter Manager (Full Time Permanent) 37.5 hours a week/5 days
Availability: Shifts will include evenings and weekends.
We have company benefits for permanent employees including
- Private dental insurance
- Private medical insurance
- Sick pay
- Company pension
- Counter Manager Job Description
- Annual Salary: £30-£33k + Commission
As a Counter Manager you will oversee and drive counter sales; creating counter-specific goals and strategies that lead to the achievement of retailer/market goals with an emphasis on building the Victoria Beckham Beauty brand through exceptional service and clienteling while coaching and developing productive Beauty Stylists.
You Will
- Lead and develop counter-specific sales plans with input and involvement from the Sales and Education team.
- Analyze counter and competitive sales and provide cross-teams with appropriate feedback and recommendations.
- Deliver requested reports accurately and on time.
- Develop seasonal strategy to drive business; setting and recording monthly, weekly, and daily counter-specific goals with support from Sales & Education.
- Coach, Train, and develop a team that delivers an exceptional luxury experience by creating a welcoming personal and professional. environment focused on clienteling.
- Develop the fragrance, artistry and service skills of Victoria Beckham Beauty Stylists, coaching them to create the complete Victoria Beckham look where individual beauty is amplified.
- Create and maintain a growth plan with each Stylist to sustain their individual development, ensuring they are utilising education and development tools.
- Manage team schedule and ensure team is adhering to all policies (grooming, T&A, etc) and KPIs.
- Uphold Victoria Beckham Beauty Image and Counter Hygiene standards.
- Meet or exceed personal productivity goals, UPT, AOV, and other assigned KPIs
- Maintain exceptional relationships with the store team, buying office and VBB, collaborating creatively to build trust
You Have
- 3+yrs in previous Counter Manager or Assistant Counter Manager (external).
- Proven coaching, training, and development skills.
- Effective goal setting, planning, and communication, relationship-building and strong problem-solving skills.
- Ability to manage multiple responsibilities and get ‘buy-in” on goals and strategies in a fast-paced, demanding environment.
- Self-reliant and autonomous with the ability to make solid business decisions
- Passionate about beauty, luxury, clienteling, and selling.
- #J-18808-Ljbffr
Counter Manager – Victoria Bechkam H beauty | H beauty in Glasgow employer: Shop Silverburn
At Shop Silverburn, we pride ourselves on being an excellent employer by fostering a dynamic and inclusive work culture that empowers our team members to thrive. With generous employee benefits such as discounts and flexible holidays, we prioritise your well-being while providing ample opportunities for personal and professional growth. Join us in creating a positive atmosphere where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Manager – Victoria Bechkam H beauty | H beauty in Glasgow
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Shop Silverburn, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Shop Silverburn!
We think you need these skills to ace Counter Manager – Victoria Bechkam H beauty | H beauty in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Shop Silverburn, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Shop Silverburn and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Shop Silverburn that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Shop Silverburn
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
