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For Companies At a Glance
- Tasks: Deliver top-notch customer service and create a fantastic dining experience.
- Company: Family-run business in the vibrant Silverburn shopping centre.
- Benefits: Competitive pay, career advancement, employee discounts, and tip sharing.
- Why this job: Join a dynamic team and make customers smile every day.
- Qualifications: Passion for customer service and a friendly attitude.
- Other info: Flexible hours with full-time, part-time, and zero hours contracts available.
Overview
Family run business located within Silverburn shopping centre.
Role
Front End Associate – responsible for providing excellent customer service and ensuring a positive dining experience.
Responsibilities
- Provide excellent customer service and ensure a positive dining experience for customers.
- Handle cash transactions.
- Take food orders and provide food and drinks service.
Benefits
- Competitive pay rate
- Opportunities for career advancement within the company
- Employee discounts
- Tip share at the end of every shift
Other details
If you are passionate about providing exceptional customer service and enjoy working in a dynamic retail environment, we would love to hear from you. Apply now to join our team as Front Of House.
Job Types: Full-time, Part-time, Permanent, Zero hours contract
Pay: Up to £12.21 per hour
Expected hours: No more than 48 per week
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Front of House Waiting Staff employer: Shop Silverburn
Contact Detail:
Shop Silverburn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Waiting Staff
✨Tip Number 1
Get to know the company! Before you apply, do a bit of research on the family-run business. Understanding their values and what makes them tick will help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. This will show you're a perfect fit!
✨Tip Number 3
Dress to impress! When you go for an interview, make sure you look smart and professional. First impressions matter, especially in a front-of-house role where presentation is key.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining our team, and it makes the process smoother for everyone involved.
We think you need these skills to ace Front of House Waiting Staff
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating a positive dining experience for our customers!
Tailor Your Application: Make sure to customise your application to highlight relevant experience. If you've worked in a similar role before or have skills that match the job description, shout about them! We love seeing how you fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Front of House role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Shop Silverburn
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Being able to discuss the dishes and drinks confidently shows your enthusiasm for the role and helps you stand out as a candidate who is genuinely interested in providing excellent service.
✨Practice Your Customer Service Scenarios
Think about common customer service scenarios you might face in the role. Prepare responses that highlight your problem-solving skills and ability to handle difficult situations with grace. This will demonstrate your readiness to ensure a positive dining experience.
✨Dress the Part
Make sure to dress smartly for the interview. A neat appearance reflects your professionalism and respect for the role. It’s also a good idea to wear something comfortable, as you may be asked to demonstrate your service skills during the interview.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquiring about team dynamics or opportunities for career advancement shows your interest in the company and your desire to grow within the role. It also gives you a chance to assess if the company is the right fit for you.