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For Companies At a Glance
- Tasks: Provide excellent customer service and create a welcoming shopping experience for our members.
- Company: Join Company Shop Group, the UK's largest redistributor of surplus food and household products.
- Benefits: Earn £12.25 per hour, enjoy free membership, and access various perks like vouchers and discounts.
- Why this job: Be part of a team making a positive impact while gaining valuable retail experience.
- Qualifications: A can-do attitude, good communication skills, and a passion for customer service.
- Other info: Flexible shifts with opportunities for personal growth in a diverse and inclusive environment.
The predicted salary is between 12 - 16 £ per hour.
We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.
Responsibilities / Requirements
- A can do attitude
- A professional manner
- Dedication and enthusiasm
- Good communication skills
- Upbeat and proactive
- Comfortable working with different teams and managers
- A flexible attitude to work
- Excellent levels of customer service
About Company Shop Group (CSG)
Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we’re proud to be a good business doing good. We believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Compensation and schedule
- Rate of pay - £12.25 per hour, paid on a 4 weekly basis
- Shifts - 12 hours per week working 3 out of 7 days on a rota basis. The hours of work are between 6am and 10pm Monday to Sunday
What’s in it for you
- Free membership to Company Shop for you and 10 x nominees
- Annual Flu Injections, high street & leisure vouchers, and on-site Parking
- Free Tea & Coffee, and Free Fruit Friday
- Employee Assistance Programme - Grocery Aid
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
- Contributory pension scheme with death in service benefit
Retail Assistant employer: Shop Group
Contact Detail:
Shop Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Company Shop Group. Understand their mission and values, especially their focus on community and sustainability. This will help you connect with them during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of examples from your past experiences where you’ve gone above and beyond for customers. We want to hear those stories that show your enthusiasm and dedication.
✨Tip Number 3
Be ready to showcase your flexibility! In a busy retail environment, things can change quickly. Prepare to discuss how you adapt to different situations and work well with various teams. It’s all about that can-do attitude!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Company Shop Group. Don’t miss out on the chance to be part of something great!
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Enthusiasm: We want to see your passion for retail and customer service shine through in your application. Make sure to highlight any experiences where you've gone above and beyond to help customers or worked as part of a team.
Tailor Your CV: Don’t just send out the same CV for every job. We love it when applicants take the time to tailor their CV to match our job description. Focus on your can-do attitude, communication skills, and any relevant experience that aligns with what we’re looking for.
Craft a Personal Cover Letter: A personal touch goes a long way! Use your cover letter to tell us why you’re excited about this role at Company Shop Group. Share a bit about yourself and how you can contribute to our mission of providing excellent customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Shop Group
✨Show Your Enthusiasm
Make sure to express your passion for retail and customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with the company's focus on putting members at the heart of everything they do.
✨Demonstrate Team Spirit
Since you'll be working as part of a team, it's crucial to highlight your ability to collaborate effectively. Prepare anecdotes that showcase your experience working with different teams and managers, and how you contributed to a positive team environment.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or managing busy periods. Practising your responses will help you feel more confident and articulate during the interview, showing that you're ready for the challenges of a retail environment.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the company culture, training processes, or how they measure success in the role. This not only shows your interest in the position but also helps you determine if it's the right fit for you.
