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For Companies At a Glance
- Tasks: Join our team as a Retail Assistant, delivering top-notch customer service in a vibrant retail setting.
- Company: Company Shop Group is the UK's largest redistributor of surplus food, making a positive social impact.
- Benefits: Enjoy perks like free membership, vouchers, and flexible working hours with a competitive pay rate.
- Why this job: Be part of a mission-driven company that values diversity and community, while gaining valuable retail experience.
- Qualifications: A positive attitude and good communication skills are essential; previous retail experience is a plus but not required.
- Other info: Shifts are 18 hours per week, including evenings and weekends, with full training provided.
Overview
We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.
Responsibilities
- A can do attitude
- A professional manner
- Dedication and enthusiasm
- Good communication skills
- Upbeat and proactive
- Comfortable working with different teams and managers
- A ο¬exible attitude work
- Excellent levels of customer service
Company and about the role
Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we\\\βre proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you\\\βll find us championing diversity and equality at every turn.
Details
- Rate of pay β Β£12.25 per hour, paid on a 4 weekly basis
- Shifts β 18 hours per week on a rota basis. The hours of work are between 6am and 11pm Monday to Sunday. Please note the successful candidate will be required to work evenings, weekends and bank holidays.
Benefits
- Free membership to Company Shop for you and 10 x nominees
- Annual Flu Injections, high street & leisure vouchers, and on-site Parking
- Free Tea & Coffee, and Free Fruit Friday
- Employee Assistance Programme β Grocery Aid
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
- Contributory pension scheme with death in service benefit
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Retail Assistant employer: Shop Group
Contact Detail:
Shop Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Retail Assistant
β¨Tip Number 1
Show your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles or situations, even if they weren't in retail.
β¨Tip Number 2
Familiarise yourself with Company Shop Group's mission and values. Being able to discuss how you align with their commitment to reducing waste and supporting communities will demonstrate your genuine interest in the role.
β¨Tip Number 3
Prepare to discuss your flexibility and teamwork skills. Since the role requires working with different teams and managers, think of examples where you've successfully collaborated with others or adapted to changing circumstances.
β¨Tip Number 4
Practice your communication skills. As a Retail Assistant, you'll need to interact with a variety of people. Consider role-playing common customer scenarios with a friend to build your confidence and improve your responses.
We think you need these skills to ace Retail Assistant
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Retail Assistant role. Emphasise your customer service abilities, teamwork experience, and any previous retail work, even if it's minimal.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your 'can do' attitude and how you can contribute to providing an excellent shopping experience for members.
Highlight Soft Skills: In your application, focus on soft skills such as communication, flexibility, and professionalism. These are crucial for a Retail Assistant role, so provide examples of how you've demonstrated these in past experiences.
Show Your Passion for Community Impact: Express your interest in Company Shop Group's mission to reduce waste and support communities. This will show that you align with their values and are genuinely interested in being part of their team.
How to prepare for a job interview at Shop Group
β¨Show Your Enthusiasm
Make sure to express your passion for retail and customer service during the interview. Share examples of how you enjoy meeting new people and creating positive experiences for customers.
β¨Demonstrate Team Spirit
Since this role involves working as part of a team, highlight your ability to collaborate effectively with others. Discuss any previous experiences where you successfully worked in a team environment.
β¨Emphasise Flexibility
Be prepared to discuss your flexible attitude towards work hours and tasks. Mention your willingness to adapt to different shifts and responsibilities, especially since the role requires evening and weekend availability.
β¨Prepare for Customer Service Scenarios
Think about common customer service challenges and how you would handle them. Be ready to share specific examples from your past experiences or how you would approach hypothetical situations to demonstrate your problem-solving skills.
