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- Tasks: Provide excellent customer service and create a welcoming shopping experience for our members.
- Company: Join Company Shop Group, the UK's largest redistributor of surplus food and household products.
- Benefits: Earn £12.25 per hour, enjoy free membership, and access various employee perks.
- Why this job: Be part of a team making a positive impact while gaining valuable retail experience.
- Qualifications: A positive attitude, good communication skills, and a passion for customer service.
- Other info: Flexible shifts with opportunities for growth in a diverse and inclusive environment.
The predicted salary is between 12 - 16 £ per hour.
We are looking for hardworking individuals who are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful; however, full training will be provided.
Requirements:
- A can do attitude
- A professional manner
- Dedication and enthusiasm
- Good communication skills
- Upbeat and proactive
- Comfortable working with different teams and managers
- A flexible attitude to work
- Excellent levels of customer service
Company and role details:
Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we’re proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you’ll find us championing diversity and equality at every turn.
Details:
- Rate of pay - £12.25 per hour, paid on a 4 weekly basis
- Shifts - 20 hours per week working 5 over 7 days on a rota basis. The hours of work are between 6am and 11pm Monday to Sunday. Please note the successful candidate will be required to work evenings, weekends and bank holidays.
What’s in it for you:
- Free membership to Company Shop for you and 10 x nominees
- Annual Flu Injections, high street & leisure vouchers, and on-site Parking
- Free Tea & Coffee, and Free Fruit Friday
- Employee Assistance Programme - Grocery Aid
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts
- Contributory pension scheme with death in service benefit
Retail Assistant in Leicester employer: Shop Group
Contact Detail:
Shop Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Leicester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Company Shop Group. Understand their mission and values, especially their focus on reducing waste and supporting communities. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an excellent shopping experience, think of examples from your past where you've gone above and beyond for a customer. We want to hear those stories during your interview!
✨Tip Number 3
Be ready to showcase your teamwork abilities! Retail is all about collaboration, so come prepared with examples of how you've worked well in a team before. Highlight your flexibility and how you adapt to different team dynamics.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join us at Company Shop Group. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Retail Assistant in Leicester
Some tips for your application 🫡
Show Your Enthusiasm: We want to see your passion for retail and customer service shine through in your application. Make sure to highlight any experiences where you've gone above and beyond to help customers or worked as part of a team.
Tailor Your CV: Don’t just send out the same CV for every job. We recommend tweaking your CV to match the job description. Emphasise your can-do attitude, communication skills, and any relevant experience that aligns with what we’re looking for.
Craft a Personal Cover Letter: A cover letter is your chance to tell us why you’re the perfect fit for the Retail Assistant role. Keep it friendly and professional, and don’t forget to mention how you can contribute to our mission of providing an excellent shopping experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other amazing opportunities we have!
How to prepare for a job interview at Shop Group
✨Show Your Enthusiasm
Make sure to express your passion for retail and customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with the company's focus on putting members at the heart of everything they do.
✨Demonstrate Team Spirit
Since you'll be working as part of a team, it's crucial to highlight your ability to collaborate effectively. Prepare anecdotes that showcase your experience working with different teams and managers, and how you contributed to a positive team environment.
✨Emphasise Flexibility
The role requires a flexible attitude towards work, so be ready to discuss your availability and willingness to adapt to various shifts. Mention any previous experiences where you successfully managed changing schedules or took on different roles within a team.
✨Communicate Clearly
Good communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer about the company culture or team dynamics, showing that you're genuinely interested in the role.
