At a Glance
- Tasks: Provide excellent customer service and create a welcoming shopping experience for our members.
- Company: Join Company Shop Group, the UK's largest redistributor of surplus food and household products.
- Benefits: Earn £12.75 per hour, enjoy free membership, and access various employee perks.
- Other info: Work in a dynamic environment with opportunities for personal growth and community engagement.
- Why this job: Be part of a team making a positive impact while gaining valuable retail experience.
- Qualifications: Enthusiasm, good communication skills, and a flexible attitude are key.
The predicted salary is between 12.75 - 12.75 £ per hour.
We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment. Previous retail experience may be useful, however full training will be provided.
What we are looking for:
- A can do attitude
- A professional manner
- Dedication and enthusiasm
- Good communication skills
- Upbeat and proactive
- Comfortable working with different teams and managers
- A flexible attitude towards work
- Excellent levels of customer service
About the company: Company Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you'll find us championing diversity and equality at every turn.
Details of location and shift pattern:
- Rate of pay - £12.75 per hour, paid on a 4 weekly basis.
- Shifts 8 hours per week – 2 x 4 hour shifts between the hours of 6:00am-12:00pm across weekdays and weekends. Flexibility required.
- Please note the successful candidate will be required to work evenings, weekends, and bank holidays.
What's in it for you:
- Free membership to Company Shop for you and 10 nominees
- Annual flu injections, high street & leisure vouchers, and on-site parking
- Free tea & coffee, and free fruit Friday
- Employee assistance programme – Grocery Aid
- Eligible for Costco membership, Cycle 2 Work, and UK fuel card discounts
- Contributory pension scheme with death in service benefit
Retail Assistant in Dudley employer: Shop Group
Company Shop Group (CSG) is an exceptional employer that prioritises its employees' well-being and professional growth within a vibrant retail environment. With a strong commitment to diversity and community impact, CSG offers a range of benefits including free membership, health incentives, and a contributory pension scheme, all while fostering a supportive culture that values teamwork and customer service excellence. Join us in making a difference while enjoying a rewarding career with flexible shifts and opportunities for personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant in Dudley
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Shop Group, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Assistant in Dudley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Shop Group that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Shop Group will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Shop Group and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Shop Group
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Shop Group, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Shop Group!
