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For Companies At a Glance
- Tasks: Lead global People Operations, shaping processes and enhancing employee experience across multiple countries.
- Company: Join Shop Circle, a top B2B SaaS provider transforming online business with innovative solutions.
- Benefits: Enjoy hybrid work, international travel opportunities, and the chance to shape strategic projects.
- Why this job: Be part of a purpose-driven team, making a real impact in a fast-scaling company.
- Qualifications: CIPD Level 5 or higher, 5-10 years in People Operations, strong analytical skills required.
- Other info: Opportunity to work with a diverse global team and influence company culture.
The predicted salary is between 48000 - 84000 £ per year.
Location: UK-based (Hybrid, with occasional international travel)
Funding: $150M+ from top international investors
Team Size: 300 globally
Customers: 120,000+ merchants worldwide
Build the Future of People Operations in a Global SaaS Company
At Shop Circle, we’re redefining the future of commerce. As one of the world’s leading B2B software providers, we empower the next generation of online businesses with best-in-class SaaS solutions. We’re looking for a strategic and hands-on Global People Operations Manager to build the systems, structure, and insights that will power our next phase of growth. As we scale through acquisitions, your work will be essential in harmonizing our people practices and delivering a unified employee experience across all locations.
What You’ll Do
- Operational Leadership
- Shape People Operations across all locations, covering compensation, benefits, engagement, and performance.
- Design and roll out scalable processes for OKRs, workforce planning, budgeting, and salary benchmarking.
- Partner with Finance and Legal to ensure payroll, employment law, and compliance across 5+ countries.
- Support integration of acquired companies by standardizing people processes and ensuring smooth transitions.
- Deliver people analytics, KPIs, and workforce insights to leadership and the executive team.
- Build frameworks and tools that support a consistent, high-quality employee experience across borders.
- Drive group-wide People initiatives with occasional international travel.
- Contribute to building our global People roadmap in collaboration with senior leadership.
What We’re Looking For
- CIPD Level 5 or higher
- Strong analytical mindset; confident working with data, KPIs, and workforce metrics
- 5-10 years of experience in People Operations or HR roles within companies of 100+ employees
- Proven experience with OKRs, budgeting, salary benchmarking, and managing operational complexity across borders
- Experience supporting M&A integration or harmonizing people practices post-acquisition is a strong plus
- Familiarity with HR practices in the UK, EU, and/or US markets
- Comfortable in fast-paced environments, balancing strategy and execution
- Based in the UK with flexibility to travel
- Excellent communication and stakeholder management skills
Why Join Shop Circle
- Shape the future of People Operations in a global, fast-scaling software company
- Join a purpose-driven team backed by leading investors and driven by innovation
- Play a pivotal role in integrating newly acquired companies into a cohesive culture and operating model
- Enjoy autonomy, flexibility, and the chance to define and lead strategic projects at the executive level
Ready to make an impact? Apply now and join us on the journey!
Global People Operations Manager (London Area) employer: Shop Circle
Contact Detail:
Shop Circle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global People Operations Manager (London Area)
✨Tip Number 1
Familiarise yourself with the latest trends in People Operations, especially in a global context. Understanding how different countries approach HR practices will give you an edge when discussing your strategies during interviews.
✨Tip Number 2
Network with professionals in the People Operations field, particularly those who have experience in M&A integration. Engaging with industry peers can provide insights and potentially lead to referrals that could help you land the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented OKRs and managed operational complexities in previous roles. Being able to articulate your hands-on experience will demonstrate your capability for this strategic position.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used data and KPIs to drive decisions in People Operations. This will highlight your ability to contribute to the company's growth through informed strategies.
We think you need these skills to ace Global People Operations Manager (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in People Operations or HR roles, especially in companies with over 100 employees. Emphasise your familiarity with OKRs, budgeting, and cross-border operational complexity.
Craft a Compelling Cover Letter: In your cover letter, express your passion for shaping the future of People Operations. Mention specific examples of how you've successfully managed people processes or supported M&A integration in previous roles.
Showcase Analytical Skills: Since the role requires a strong analytical mindset, include examples of how you've worked with data, KPIs, and workforce metrics. This could be through projects where you delivered insights to leadership or improved employee experiences.
Highlight Communication Skills: Given the importance of stakeholder management in this role, provide examples of how you've effectively communicated with various teams or led group-wide initiatives. This will demonstrate your ability to drive collaboration across borders.
How to prepare for a job interview at Shop Circle
✨Research the Company and Its Culture
Before your interview, take some time to understand Shop Circle's mission, values, and recent developments. Familiarise yourself with their approach to People Operations and how they integrate newly acquired companies. This will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Prepare for Behavioural Questions
Expect questions that assess your experience in managing operational complexity and cross-border collaboration. Use the STAR method (Situation, Task, Action, Result) to structure your responses, focusing on specific examples from your past roles that highlight your skills in People Operations and strategic enablement.
✨Showcase Your Analytical Skills
Given the emphasis on data and KPIs in this role, be prepared to discuss how you've used analytics to drive decisions in previous positions. Bring examples of how you've implemented OKRs or workforce insights that led to measurable improvements in employee engagement or performance.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask your interviewers. Inquire about the company's future plans for People Operations, how they measure success in this role, or what challenges they foresee in integrating new acquisitions. This shows your proactive mindset and genuine interest in contributing to their success.
