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- Tasks: Lead a charity shop, manage staff, and create a positive experience for customers and volunteers.
- Company: Join Shooting Star Children’s Hospices, a charity dedicated to supporting children and families.
- Benefits: Enjoy 27 days annual leave, flexible working, and a generous pension scheme.
- Other info: Be part of a diverse team committed to inclusion and community impact.
- Why this job: Make a real difference while developing your leadership skills in a supportive environment.
- Qualifications: Experience in charity retail and strong leadership qualities are essential.
The predicted salary is between 29000 - 29000 £ per year.
Your key purpose will be to manage a shop that raises funds for the organisation while also delivering a positive experience for customers, donors and volunteers. This role blends retail management, people leadership and charity governance.
This role requires experience of charity retail, preferably in a supporting or managerial role. You will have an ability for resilience and being adaptable, showing a commercial awareness whilst reflecting the charity’s ethics. You will need to show you are a fair, patient and empathetic leader.
What We Offer
- Pension scheme – NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
- Annual leave – 27 days plus Bank Holidays rising with length of service; 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
- Contractual Benefits – Generous sick pay scheme; Enhanced maternity, adoption, and paternity leave pay; Flexible working arrangements; Death in service benefits; Reimbursed professional membership fees; Eye care; Employee referral scheme; Blue Light discount card
- Health and wellbeing – Employee Assistance Programme; Occupational Health; Mindfulness sessions; Mental Health First Aiders
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to satisfactory references and a DBS check.
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence. We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Please contact Zeala Day, zeala.day@shootingstar.org.uk or 07717 441525 if you have any questions about this role.
Anticipated Closing Date: 18/05/2026. Please note that vacancies may close at any time once a sufficient number of applications has been received. We therefore recommend submitting your application as early as possible.
Shop Manager, Teddington employer: Shooting Star Children's Hospices
Contact Detail:
Shooting Star Children's Hospices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager, Teddington
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector or retail management. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show up and shine! If you can, visit the shop you're applying to. Get a feel for the vibe and chat with staff. This shows genuine interest and gives you a chance to impress before the interview.
✨Tip Number 3
Prepare for the unexpected! Think about how you'd handle various scenarios in the shop, from customer complaints to volunteer management. Being ready for anything will show you're the adaptable leader they need.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our team at Shooting Star Children’s Hospices. Don’t miss out!
We think you need these skills to ace Shop Manager, Teddington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Shop Manager role. Highlight any charity retail experience and leadership roles you've had, as this will show us you're a great fit for our team.
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share your passion for charity work and how you embody our values of professionalism, respect, and integrity. We want to see your personality come through!
Showcase Your Leadership Skills: In your application, give examples of how you've led teams or managed projects in the past. We’re looking for someone who can inspire and support others, so don’t hold back on sharing your successes!
Apply Early!: Don’t wait until the last minute to submit your application. We recommend applying through our website as soon as you can, as we may close the vacancy once we have enough applications. Get your foot in the door early!
How to prepare for a job interview at Shooting Star Children's Hospices
✨Know the Charity Inside Out
Before your interview, make sure you research Shooting Star Children’s Hospices thoroughly. Understand their mission, values, and the impact they have on the community. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed people, resolved conflicts, or improved team performance. Be ready to discuss how you can create a positive environment for volunteers and staff.
✨Emphasise Your Retail Experience
Highlight your experience in charity retail or similar environments. Discuss specific challenges you've faced and how you've overcome them. This could include managing stock, driving sales, or enhancing customer experience. Tailor your examples to reflect the unique aspects of charity retail.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think about situations where you had to be resilient or make tough decisions. Practising these scenarios can help you articulate your thought process clearly during the interview.