At a Glance
- Tasks: Lead a charity shop, manage staff, and create a positive experience for customers and volunteers.
- Company: Join Shooting Star Children’s Hospices, a charity dedicated to supporting families in need.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working arrangements.
- Other info: Be part of a diverse team committed to inclusion and professional growth.
- Why this job: Make a real difference while developing your leadership skills in a supportive environment.
- Qualifications: Experience in charity retail and strong leadership qualities are essential.
The predicted salary is between 29000 - 29000 € per year.
Your key purpose will be to manage a shop that raises funds for the organisation while also delivering a positive experience for customers, donors and volunteers. This role blends retail management, people leadership and charity governance.
This role requires experience of charity retail, preferable in a supporting or managerial role. You will have an ability for resilience and being adaptable, showing a commercial awareness whilst reflecting the charities ethics. You will need to show you are a fair, patient and empathetic leader.
In return you will receive a competitive salary along with a range of benefits, which include:
- Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
- Annual leave 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Mental Health First Aiders
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. We are also committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence. We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Please contact Zeala Day if you have any questions about this role.
Anticipated Closing Date: 18/05/2026. Please note that vacancies may close at any time once a sufficient number of applications has been received. We therefore recommend submitting your application as early as possible.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count. To help each member of our team to excel in their role, we provide a range of skills training, staff benefits, discounts and wellbeing events. Discover the difference you can make today.
Shop Manager in Teddington employer: Shooting Star Children's Hospices
Shooting Star Children’s Hospices is an exceptional employer, offering a supportive and inclusive work environment in Teddington. As a Shop Manager, you will benefit from a competitive salary, generous annual leave, and a comprehensive range of employee benefits, including flexible working arrangements and a strong commitment to staff wellbeing. With a focus on professional development and a culture that values diversity and integrity, you will have the opportunity to make a meaningful impact while growing your career in charity retail management.
Contact Detail:
Shooting Star Children's Hospices Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Teddington
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the hunt for a Shop Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the charity's values and mission. Show us that you’re not just about retail management but also passionate about making a difference in the community. Tailor your answers to reflect how you embody their ethics.
✨Tip Number 3
Practice your people skills! As a Shop Manager, you'll be leading a team of volunteers and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Shop Manager in Teddington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Shop Manager role. Highlight any charity retail experience and leadership roles you've had, as this will show us you're a great fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about charity work and how your values align with ours. Be genuine and let your personality come through!
Showcase Your People Skills:As a Shop Manager, you'll be leading a team and interacting with customers and donors. Make sure to include examples in your application that demonstrate your empathy, patience, and ability to adapt in various situations.
Apply Early!:Don’t wait until the last minute to submit your application. We recommend applying as soon as possible through our website to ensure you don’t miss out on this fantastic opportunity with us at Shooting Star Children’s Hospices.
How to prepare for a job interview at Shooting Star Children's Hospices
✨Know the Charity Inside Out
Before your interview, take some time to research Shooting Star Children’s Hospices. Understand their mission, values, and the impact they have on families. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed people, resolved conflicts, or improved team performance. Be ready to discuss how you embody fairness, patience, and empathy in your leadership style.
✨Emphasise Your Retail Experience
Highlight your experience in charity retail or similar environments. Be specific about your roles and responsibilities, and how they relate to managing a shop that raises funds. Discuss any commercial awareness you've developed and how it can benefit the charity's goals.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the charity's future plans. This shows you're not just interested in the job, but also in contributing to the organisation's success and understanding its culture.
