At a Glance
- Tasks: Lead a charity shop, manage operations, and create a positive experience for customers and volunteers.
- Company: Join Shooting Star Children’s Hospices, a compassionate organisation dedicated to making a difference.
- Benefits: Enjoy competitive salary, flexible hours, generous leave, and health support.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Make an impact in your community while developing leadership skills in a supportive environment.
- Qualifications: Experience in charity retail and strong leadership qualities are essential.
The predicted salary is between 11544 - 11544 £ per year.
Salary: £11,544 per annum (pro-rata of full time equivalent £28,860)
Team: Teddington
Hours: Part Time, 15 hours per week
Contract Type: Permanent
Location: Teddington, TW11 8QZ
About the role
Your key purpose will be to have the responsibility for running a shop that raises funds for the organisation while also delivering a positive experience for customers, donors and volunteers. This role blends retail management, people leadership and charity governance.
About you
This role requires experience of charity retail, preferable in a supporting or managerial role. You will have an ability for resilience and being adaptable, showing a commercial awareness whilst reflecting the charities ethics. You will need to show you are fair, patient and empathetic leader. There may occasionally be opportunities to support other nearby stores for holiday or sickness cover, but this would be discussed and agreed in advance.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
- Annual leave: 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
- Contractual benefits
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Reimbursed professional membership fees
- Eye care
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Mental Health First Aiders
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence. We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Assistant Shop Manager in Teddington employer: Shooting Star Children's Hospices
Shooting Star Children’s Hospices is an exceptional employer, offering a supportive and compassionate work environment for Music Therapists dedicated to making a difference in the lives of children and families. With flexible working arrangements, generous leave entitlements, and the opportunity to collaborate with a multi-disciplinary team, employees can thrive both personally and professionally while contributing to meaningful care in the Hampton and Guildford areas.
Contact Details:
Shooting Star Children's Hospices Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Teddington
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
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Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Shooting Star Children's Hospices, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Shop Manager in Teddington
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Shooting Star Children's Hospices that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Shooting Star Children's Hospices will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Shooting Star Children's Hospices and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Shooting Star Children's Hospices
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Shooting Star Children's Hospices, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Shooting Star Children's Hospices!
