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- Tasks: Lead a charity shop, manage staff, and create a positive experience for customers and volunteers.
- Company: Shooting Star Children’s Hospices, a charity dedicated to supporting children and families.
- Benefits: Generous salary, pension scheme, annual leave, and flexible working arrangements.
- Other info: Join a diverse team committed to inclusion and community welfare.
- Why this job: Make a real difference while developing your leadership skills in a supportive environment.
- Qualifications: Experience in charity retail and strong leadership qualities required.
The predicted salary is between 29000 - 29000 £ per year.
Your key purpose will be to manage a shop that raises funds for the organisation while also delivering a positive experience for customers, donors and volunteers. This role blends retail management, people leadership and charity governance.
This role requires experience of charity retail, preferably in a supporting or managerial role. You will have an ability for resilience and being adaptable, showing a commercial awareness whilst reflecting the charity’s ethics. You will need to show you are a fair, patient and empathetic leader.
What We Offer:
- Pension scheme – NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
- Annual leave – 27 days plus Bank Holidays rising with length of service; 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
- Contractual Benefits – Generous sick pay scheme; Enhanced maternity, adoption, and paternity leave pay; Flexible working arrangements; Death in service benefits; Reimbursed professional membership fees; Eye care; Employee referral scheme; Blue Light discount card
- Health and wellbeing – Employee Assistance Programme; Occupational Health; Mindfulness sessions; Mental Health First Aiders
Safeguarding – We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to satisfactory references and a DBS check.
Equality, diversity and inclusion – Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence. We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Please contact Zeala Day, zeala.day@shootingstar.org.uk or 07717 441525 if you have any questions about this role.
Anticipated Closing Date: 18/05/2026. Please note that vacancies may close at any time once a sufficient number of applications has been received. We therefore recommend submitting your application as early as possible.
Shop Manager, Teddington employer: Shooting Star Children's Hospices
Contact Detail:
Shooting Star Children's Hospices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager, Teddington
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector or retail management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching Shooting Star Children’s Hospices. Understand their mission and values, and think about how your experience aligns with their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've managed teams or handled challenges in previous roles. This will help you demonstrate your fair and empathetic leadership style.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Shooting Star Children’s Hospices.
We think you need these skills to ace Shop Manager, Teddington
Some tips for your application 🫡
Show Your Passion for Charity: When writing your application, let your passion for charity retail shine through. We want to see how much you care about making a difference and how that aligns with our mission at Shooting Star Children’s Hospices.
Tailor Your Experience: Make sure to highlight your relevant experience in charity retail or management. We’re looking for specific examples that demonstrate your skills in leadership and resilience, so don’t hold back!
Be Authentic: We value authenticity, so be yourself in your application. Share your personal journey and what makes you a fair, patient, and empathetic leader. This will help us get to know the real you!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Shooting Star Children's Hospices
✨Know Your Charity
Before the interview, take some time to research Shooting Star Children’s Hospices. Understand their mission, values, and the impact they have on the community. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed people, resolved conflicts, or motivated volunteers. Be ready to discuss how you embody fairness, patience, and empathy in your leadership style.
✨Highlight Your Retail Experience
Make sure to emphasise your experience in charity retail or similar environments. Discuss specific challenges you've faced and how you've overcome them, showcasing your commercial awareness and adaptability. This will reassure them that you can handle the unique aspects of charity shop management.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the organisation. Ask about their current initiatives, team dynamics, or how they measure success in the shop. This shows your enthusiasm and helps you gauge if it's the right fit for you.