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- Tasks: Provide admin support for referrals and assist in caseload reviews.
- Company: Join Shooting Star Childrens Hospices, rated Outstanding for care and support.
- Benefits: Competitive salary, NHS pension, flexible working, and generous annual leave.
- Other info: Dynamic team environment focused on inclusion and professional growth.
- Why this job: Make a real difference in the lives of families during challenging times.
- Qualifications: Strong communication skills and experience with Microsoft365 applications required.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for a Referrals Co-Ordinator to join our team at Shooting Star Childrens Hospices. This role will provide administrative support for the referrals of children and young people to our service and to assist in the caseload reviews processes. Due to the nature of this role, it will be office based.
This role requires you to have excellent oral and written communication skills, with the ability to communicate effectively and the ability to work under pressure and manage a changing workload. You will also need experience of working with Microsoft365 applications including Word and Outlook as well as database packages, websites and social media platforms.
Shooting Star Childrens Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated Outstanding by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
In return you will receive a competitive salary along with a range of benefits, which include:
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
- Annual leave: 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years service
- Contractual benefits
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Reimbursed professional membership fees
- Eye care
- Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Mental Health First Aiders
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. We are also committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Shooting Star Childrens Hospices is committed to inclusion and diversity in everything we do. Our vision is for Shooting Star Childrens Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Please contact Camellia Kavanagh at camellia.kavanagh@shootingstar.org.uk or 01483 230960 if you have any questions about this role.
Anticipated Closing Date: 08 May 26
Interview Date: 18 May and 20 May 26
Please note that vacancies may close at any time once a sufficient number of applications has been received. We therefore recommend submitting your application as early as possible.
Referrals Coordinator employer: Shooting Star Children's Hospices
Contact Detail:
Shooting Star Children's Hospices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Referrals Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Referrals Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to communication skills and handling pressure. We recommend doing mock interviews with friends or family to boost your confidence and get feedback.
✨Tip Number 3
Showcase your tech skills! Familiarise yourself with Microsoft365 applications and any relevant database tools. During interviews, be ready to discuss how you've used these tools effectively in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining Shooting Star Childrens Hospices and making a difference.
We think you need these skills to ace Referrals Coordinator
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role needs excellent oral and written communication skills, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in this area.
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Highlight your experience with Microsoft365 applications and any relevant administrative support roles you've had. We want to see how you fit into our team!
Be Yourself: While it’s important to be professional, don’t forget to let your personality shine through. We’re looking for someone who can connect with families and work well under pressure, so a bit of your unique flair can go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Shooting Star Children's Hospices
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Referrals Coordinator role. Familiarise yourself with the key responsibilities and how they align with your skills. This will help you articulate how your experience fits perfectly with what Shooting Star Childrens Hospices is looking for.
✨Showcase Your Communication Skills
Since excellent oral and written communication skills are crucial for this position, prepare examples that demonstrate your ability to communicate effectively. Think of situations where you successfully managed a changing workload or worked under pressure, and be ready to discuss them.
✨Get Comfortable with Microsoft 365
As you'll be using Microsoft 365 applications like Word and Outlook, brush up on your skills before the interview. You might be asked about your experience with these tools, so be prepared to discuss how you've used them in previous roles to manage tasks efficiently.
✨Emphasise Your Commitment to Care
Shooting Star Childrens Hospices is all about providing exceptional care. Be ready to share your passion for supporting families and children, especially those facing challenging circumstances. Highlight any relevant experiences that showcase your dedication to making a difference in people's lives.