At a Glance
- Tasks: Lead a charity shop, manage staff, and create a positive experience for customers and volunteers.
- Company: Join Shooting Star Children's Hospices, making a difference in children's lives.
- Benefits: Enjoy a competitive salary, generous leave, and flexible working arrangements.
- Other info: Be part of a diverse team committed to inclusion and professional growth.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in charity retail and strong leadership qualities are essential.
The predicted salary is between 29000 - 29000 € per year.
Your key purpose will be to manage a shop that raises funds for the organisation while also delivering a positive experience for customers, donors and volunteers. This role blends retail management, people leadership and charity governance.
This role requires experience of charity retail, preferable in a supporting or managerial role. You will have an ability for resilience and being adaptable, showing a commercial awareness whilst reflecting the charities ethics. You will need to show you are a fair, patient and empathetic leader.
In return you will receive a competitive salary along with a range of benefits, which include:
- Pension scheme NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
- Annual leave 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
- Health and wellbeing Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Mental Health First Aiders
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. We are also committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence. We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Please contact Zeala Day if you have any questions about this role.
Anticipated Closing Date: 18/05/2026
Please note that vacancies may close at any time once a sufficient number of applications has been received. We therefore recommend submitting your application as early as possible.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count. To help each member of our team to excel in their role, we provide a range of skills training, staff benefits, discounts and wellbeing events. Discover the difference you can make today.
Shop Manager in London employer: Shooting Star Children's Hospices
Shooting Star Children's Hospices is an exceptional employer, offering a supportive and inclusive work environment in Teddington. As a Shop Manager, you will benefit from a competitive salary, generous annual leave, and a commitment to employee wellbeing through various health initiatives and professional development opportunities. Join a team that values professionalism, respect, and integrity while making a meaningful impact in the lives of families in need.
Contact Detail:
Shooting Star Children's Hospices Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the hunt for a Shop Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Shooting Star Children’s Hospices and understanding their values. Show us that you’re not just a fit for the role, but also for the organisation's mission. Tailor your answers to reflect our commitment to professionalism, respect, and diversity.
✨Tip Number 3
Practice your people skills! As a Shop Manager, you'll be leading a team of volunteers and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and showcase your empathetic leadership style.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of our amazing team at Shooting Star Children’s Hospices.
We think you need these skills to ace Shop Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for charity retail shine through! We want to see how much you care about making a difference and supporting our mission at Shooting Star Children's Hospices.
Tailor Your CV:Make sure your CV is tailored to the Shop Manager role. Highlight your relevant experience in charity retail and any leadership roles you've held. We love seeing how your skills align with what we’re looking for!
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to get to know the real you. Share your experiences and how they’ve shaped your approach to leadership and customer service.
Apply Early:Remember, we might close the application process early if we receive enough applications. So, don’t wait around! Head over to our website and submit your application as soon as you can to avoid missing out on this fantastic opportunity.
How to prepare for a job interview at Shooting Star Children's Hospices
✨Know the Charity Inside Out
Before your interview, take some time to research Shooting Star Children's Hospices. Understand their mission, values, and the impact they have on families. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed people, resolved conflicts, or improved team performance. Be ready to discuss how you embody fairness, patience, and empathy in your leadership style.
✨Highlight Your Retail Experience
Make sure to emphasise your experience in charity retail or similar environments. Discuss specific challenges you've faced and how you've overcome them, showcasing your commercial awareness and adaptability. This will reassure the interviewers that you can handle the unique aspects of charity shop management.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the organisation. Ask about their approach to inclusivity and diversity, or how they support staff wellbeing. This shows you're not just interested in the job, but also in being part of their community.
