At a Glance
- Tasks: Manage and develop fundraising and volunteer databases for impactful communication.
- Company: Shooting Star Children’s Hospices, committed to inclusion and diversity.
- Benefits: Generous salary, flexible working, 27 days leave, and wellness programmes.
- Other info: Hybrid role with excellent career growth and training opportunities.
- Why this job: Make a difference while honing your data management skills in a supportive environment.
- Qualifications: Experience with Raiser’s Edge and strong analytical skills required.
The predicted salary is between 42500 - 47500 € per year.
The Fundraising and Volunteer Database Manager will lead on the effective management and development of our fundraising and volunteer databases, ensuring accurate data, smooth integrations and high-quality reporting. The post holder will be responsible for the effective processing of all fundraising data, working with Fundraising and Marketing to enable accurate and appropriate communications with supporters and volunteers, helping to attract, retain and maximise support and deliver excellent supporter experiences.
You will lead on database management, ensuring smooth data processing, cleansing and housekeeping, and oversee system integrations that connect the CRM with donation platforms, the website and finance systems. You will produce regular and ad hoc reports (advanced Excel skills are essential, and SQL experience is a bonus), and manage data selections, segmentation and mailing lists to support high-quality fundraising and marketing activity. You will also deliver training and guidance on Raiser’s Edge, support month-end processes for the Finance team, and drive continuous system improvements, upgrades and automation across data workflows.
To succeed in this role, you will bring strong CRM and data management experience, combining excellent attention to detail with the confidence to support colleagues across the Fundraising and Finance to use data well. You will be an experienced Fundraising Database Manager with significant experience (minimum 2–3 years) using Raiser’s Edge / Raiser’s Edge NXT, and a strong understanding of data administration, data quality and CRM best practice. Highly analytical with excellent problem-solving skills, you will be comfortable producing reports and explaining technical concepts to non-technical users. Ideally, you will have experience using SQL Server tools such as SSRS and SSIS. You will work collaboratively with fundraising, finance, communications and volunteering team, and you will be proactive, organised and able to manage multiple priorities.
What We Offer
- Pension scheme: NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
- Annual leave: 27 days plus Bank Holidays rising with length of service; 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
- Contractual Benefits: Generous sick pay scheme; Enhanced maternity, adoption, and paternity leave pay; Flexible working arrangements; Death in service benefits; Reimbursed professional membership fees; Eye care; Employee referral scheme; Blue Light discount card
- Health and wellbeing: Employee Assistance Programme; Occupational Health; Mindfulness sessions; Cycle to work scheme; Mental Health First Aiders
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. We are also committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence. We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Fundraising and Volunteer Database Manager in Hampton employer: Shooting Star Children's Hospices
Shooting Star Children’s Hospices is an exceptional employer, offering a supportive and inclusive work environment in Hampton, Middlesex. With a strong commitment to employee wellbeing, we provide generous benefits including a robust pension scheme, extensive annual leave, and opportunities for professional development. Our hybrid working model promotes work-life balance, while our dedication to diversity ensures that all staff feel valued and empowered to contribute meaningfully to our mission.
Contact Detail:
Shooting Star Children's Hospices Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Fundraising and Volunteer Database Manager in Hampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the fundraising and data management sectors. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with Raiser’s Edge and any advanced Excel or SQL skills. Bring examples of reports you've created or improvements you've made in past roles to really impress them.
✨Tip Number 3
Tailor your approach! Research the organisation and understand their mission. When you apply through our website, make sure to align your experiences with their values and needs. This shows you’re not just looking for any job, but that you genuinely want to contribute to their cause.
✨Tip Number 4
Follow up! After an interview or networking event, drop a quick thank-you email. Mention something specific from your conversation to jog their memory. It keeps you on their radar and shows your enthusiasm for the role!
We think you need these skills to ace Fundraising and Volunteer Database Manager in Hampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fundraising and Volunteer Database Manager role. Highlight your CRM experience, especially with Raiser’s Edge, and any relevant data management skills. We want to see how your background fits perfectly with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about fundraising and how your skills can help us improve our database management. Be sure to mention any specific achievements that demonstrate your analytical prowess.
Show Off Your Data Skills:Since this role requires advanced Excel skills and ideally some SQL experience, don’t shy away from showcasing these in your application. If you’ve worked on any projects involving data processing or reporting, let us know – we love seeing real examples!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Shooting Star Children's Hospices
✨Know Your Databases
Make sure you brush up on your knowledge of Raiser’s Edge and any other CRM systems mentioned in the job description. Be ready to discuss your experience with data management, integrations, and reporting. This will show that you’re not just familiar with the tools but can also leverage them effectively.
✨Showcase Your Analytical Skills
Prepare to demonstrate your advanced Excel skills and any SQL experience you have. Bring examples of reports you've created or data analyses you've conducted. This will help you illustrate your problem-solving abilities and how you can contribute to high-quality fundraising activities.
✨Communicate Clearly
Since you'll be explaining technical concepts to non-technical users, practice simplifying complex ideas. Think of examples where you've successfully trained colleagues or collaborated with teams. This will highlight your communication skills and your ability to work across departments.
✨Emphasise Your Attention to Detail
In a role focused on data accuracy and quality, it’s crucial to convey your meticulous nature. Prepare examples of how you've ensured data integrity in past roles, and be ready to discuss your methods for data cleansing and housekeeping. This will reassure the interviewers that you take data management seriously.
