Referrals Coordinator in Guildford

We have an exciting opportunity for a Referrals Co-Ordinator to join our team at Shooting Star Children’s Hospices. Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

This role will provide administrative support for the referrals of children and young people to our service and to assist in the caseload reviews processes. Due to the nature of this role, it will be office based.

This role requires you to have excellent oral and written communication skills, with the ability to communicate effectively and the ability to work under pressure and manage a changing workload. You will also need experience of working with Microsoft365 applications including Word and Outlook as well as database packages, websites and social media platforms.

In return you will receive a competitive salary along with a range of benefits, which include:

• Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
• Annual leave: 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
• Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Mental Health First Aiders

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence. We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Please contact Camellia Kavanagh if you have any questions about this role.

Anticipated Closing Date: 08 May 26

Interview Date: 18 May and 20 May 26

Please note that vacancies may close at any time once a sufficient number of applications has been received. We therefore recommend submitting your application as early as possible.