At a Glance
- Tasks: Lead a charity shop, manage volunteers, and create a positive customer experience.
- Company: Join a compassionate charity dedicated to supporting children and families.
- Benefits: Competitive salary, NHS pension, generous leave, and flexible working options.
- Other info: Enjoy a dynamic role with opportunities for personal and professional growth.
- Why this job: Make a difference while developing your leadership skills in a supportive environment.
- Qualifications: Experience in charity retail and strong people management skills.
The predicted salary is between 11544 - 11544 £ per year.
Your key purpose will be to run a shop that raises funds for the organisation while also delivering a positive experience for customers, donors and volunteers. This role blends retail management, people leadership and charity governance.
About you
- Experience in charity retail, preferably in a supporting or managerial role.
- Resilience, adaptability and commercial awareness, reflecting the charity's ethics.
- A fair, patient and empathetic leader.
What we offer
- Competitive salary and a range of benefits, including:
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions.
- 27 days + bank holidays annual leave, rising with length of service.
- 2 weeks paid sabbatical leave after 5, 10, and 15 years’ service.
- Enhanced maternity, adoption and paternity leave pay.
- Flexible working arrangements.
- Reimbursed professional membership fees.
- Eye care.
- Employee Assistance Programme.
- Occupational health.
- Mindfulness sessions.
- Mental Health First Aiders.
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We consider all applicants in line with the Rehabilitation of Offenders Act 1974.
Contact
Please contact Zeala Day at Zeala.Day@shootingstar.org.uk or 07717 441525 with any questions about this role.
Application
Anticipated closing date: 15/07/2026
Interview date: 24/07/2026
Assistant Shop Manager in Teddington employer: Shooting-Star-Children
Shooting Star Children’s Hospices is an exceptional employer, offering a supportive and inclusive work environment in Teddington. With a strong commitment to employee well-being, we provide competitive salaries, generous leave policies, and opportunities for professional growth, including paid sabbaticals and flexible working arrangements. Join us in making a meaningful impact while enjoying a fulfilling career in charity retail management.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager in Teddington
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Shooting-Star-Children, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Shop Manager in Teddington
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Shooting-Star-Children that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Shooting-Star-Children will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Shooting-Star-Children and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Shooting-Star-Children
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Shooting-Star-Children, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Shooting-Star-Children!
