At a Glance
- Tasks: Provide emotional and practical support to families of children with life-limiting conditions.
- Company: Join a compassionate organisation dedicated to supporting families in need.
- Benefits: Enjoy 27 days annual leave, flexible working, and an NHS pension scheme.
- Other info: Opportunities for professional development and a supportive work environment.
- Why this job: Make a real difference in the lives of families during challenging times.
- Qualifications: Experience with children and families, and a UK driving licence required.
The predicted salary is between 26519 - 26519 € per year.
Salary £26,519.64 per annum (pro‑rate of full‑time equivalent £32,893.39)
Contract type: Permanent
Hours: Part time, 30 hours per week (predominantly 9am‑5pm, Monday‑Friday)
Location: Surrey, north‑west London and south‑west London (hospices, homes and hospitals)
About the role:
Family Support Workers are the frontline of our care, providing emotional and practical support to families of children with life‑limiting conditions or who have been bereaved. They manage a caseload of end‑of‑life and bereaved families, checking in regularly through phone calls, home visits and emergency interventions.
- Act as the on‑site duty FSW, welcoming families and managing the Family Support Line.
- Assist with support groups and family events.
- Provide immediate emotional support in crisis situations.
- Visit newly bereaved families in their homes.
- Support families staying at the Christopher’s hospice.
- Travel to hospice, hospital, family homes as required.
- Deliver culturally sensitive care and build connections across diverse backgrounds.
- Safeguard families at risk of harm.
- Act as ambassador for Shooting Star’s Specialist Bereavement Service and support staff learning.
Qualifications and Experience:
- UK driving licence.
- Experience working with children and families facing hardship or complex needs.
- Calm, positive manner with empathy and professional boundaries.
- Passionate about supporting children and families.
Benefits:
- NHS Pension Scheme (or stakeholder scheme) up to 7% employer contribution.
- 27 days annual leave plus Bank Holidays, increasing with service.
- 2‑week paid sabbatical after 5, 10 and 15 years’ service.
- Enhanced maternity, adoption, and paternity leave pay.
- Flexible working arrangements.
- Reimbursement for professional membership fees.
- Eye care.
- Employee Assistance Programme.
- Occupational Health.
- Mindfulness sessions.
- Cycle‑to‑work scheme.
- Mental Health First Aiders.
Safeguarding and Equality:
We are committed to safeguarding and promoting the welfare of children and young people and to equal opportunities. All applicants are considered under the Rehabilitation of Offenders Act 1974. Employment is subject to satisfactory references, a DBS check and completion of our training.
Family Support Worker in Hampton employer: Shooting-Star-Children
As a Family Support Worker with us, you will be part of a compassionate team dedicated to providing vital emotional and practical support to families during their most challenging times. Our work culture prioritises empathy and professional development, offering generous benefits such as an NHS Pension Scheme, 27 days of annual leave, and flexible working arrangements. Located in Surrey and London, we provide a supportive environment that fosters personal growth and encourages meaningful connections within the community.
StudySmarter Expert Advice🤫
We think this is how you could land Family Support Worker in Hampton
✨Tip Number 1
Network like a pro! Reach out to people in the field of family support work. Attend local events or online webinars where you can meet professionals and learn about opportunities. Don’t be shy; a simple chat can lead to your next job!
✨Tip Number 2
Show your passion! When you get the chance to speak with potential employers, share your experiences and why you care about supporting families. Your enthusiasm can set you apart from other candidates.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your interest. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by practising common questions related to family support work. Think about scenarios you’ve faced and how you handled them. This will help you convey your skills and experience confidently when it counts!
We think you need these skills to ace Family Support Worker in Hampton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting families shine through. We want to see your genuine interest in helping children and families facing tough times, so share any relevant experiences that highlight this.
Tailor Your Application:Make sure to tailor your application to the Family Support Worker role. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points stand out, so we can quickly see why you’d be a great fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do.
How to prepare for a job interview at Shooting-Star-Children
✨Know Your Role
Familiarise yourself with the responsibilities of a Family Support Worker. Understand the emotional and practical support required for families facing hardship. Be ready to discuss how your experience aligns with these needs.
✨Show Empathy
During the interview, demonstrate your ability to connect with families on an emotional level. Share examples from your past experiences where you provided support in crisis situations or worked with bereaved families.
✨Cultural Sensitivity Matters
Highlight your understanding of diverse backgrounds and how you’ve delivered culturally sensitive care in previous roles. This is crucial for building trust with families from various communities.
✨Ask Thoughtful Questions
Prepare questions that show your genuine interest in the role and the organisation. Inquire about their approach to family support and how they ensure staff are equipped to handle challenging situations.
