At a Glance
- Tasks: Manage and develop fundraising and volunteer databases for effective data processing and reporting.
- Company: Join a dynamic organisation making a difference in the community.
- Benefits: Competitive salary, NHS pension scheme, generous annual leave, and hybrid working.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make an impact by enhancing supporter experiences through data management.
- Qualifications: Experience with Raiser’s Edge and strong CRM/data management skills required.
The predicted salary is between 30000 - 40000 € per year.
The Fundraising and Volunteer Database Manager will lead on the effective management and development of our fundraising and volunteer databases, ensuring accurate data, smooth integrations and high-quality reporting. The post holder will be responsible for the effective processing of all fundraising data, working with Fundraising and Marketing to enable accurate and appropriate communications with supporters and volunteers, helping to attract, retain and maximise support and deliver excellent supporter experiences.
You will lead on database management, ensuring smooth data processing, cleansing and housekeeping, and oversee system integrations that connect the CRM with donation platforms, the website and finance systems. You will produce regular and ad hoc reports (advanced Excel skills are essential, and SQL experience is a bonus), and manage data selections, segmentation and mailing lists to support high-quality fundraising and marketing activity. You will also deliver training and guidance on Raiser’s Edge, support month‑end processes for the Finance team, and drive continuous system improvements, upgrades and automation across data workflows. This is a hybrid role involving 3 days in Shooting Star House and 2 days working from home.
To succeed in this role, you will bring strong CRM and data management experience, combining excellent attention to detail with the confidence to support colleagues across the Fundraising and Finance to use data well. You will be an experienced Fundraising Database Manager with significant experience (minimum 2–3 years) using Raiser’s Edge / Raiser’s Edge NXT, and a strong understanding of data administration, data quality and CRM best practice. Highly analytical with excellent problem‑solving skills, you will be comfortable producing reports and explaining technical concepts to non‑technical users. Ideally, you will have experience using SQL Server tools such as SSRS and SSIS. You will work collaboratively with fundraising, finance, communications and volunteering team, and you will be proactive, organised and able to manage multiple priorities.
In return you will receive a competitive salary along with a range of benefits, which include:
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
- Annual leave: 27 days plus
Fundraising and Volunteer Database Manager employer: Shooting-Star-Children
At our organisation, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that values the contributions of every team member. Located in Hampton, Middlesex, our hybrid working model allows for flexibility while ensuring you are part of a vibrant community dedicated to making a difference. With opportunities for professional growth, competitive benefits including an NHS Pension Scheme, and a commitment to continuous improvement, we empower our employees to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Fundraising and Volunteer Database Manager
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. The more comfortable you are talking about your experience, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Fundraising and Volunteer Database Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fundraising and Volunteer Database Manager role. Highlight your experience with Raiser’s Edge and any relevant data management skills. We want to see how your background aligns with what we’re looking for!
Show Off Your Skills:Don’t hold back on showcasing your advanced Excel skills and any SQL experience you have. We love numbers and data, so make sure to include specific examples of how you've used these tools in past roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about fundraising and how your skills can help us improve our database management. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Shooting-Star-Children
✨Know Your Databases
Make sure you brush up on your knowledge of Raiser’s Edge and any other CRM systems mentioned in the job description. Be ready to discuss your previous experience managing databases, focusing on how you ensured data accuracy and quality.
✨Show Off Your Analytical Skills
Prepare to demonstrate your advanced Excel skills and any SQL experience you have. Bring examples of reports you've created or data analyses you've conducted, as this will show your ability to handle the technical aspects of the role.
✨Communicate Clearly
Since you'll be explaining technical concepts to non-technical users, practice simplifying complex ideas. Think of examples where you've successfully trained colleagues or collaborated with teams to improve data usage.
✨Be Proactive and Organised
Highlight your organisational skills and ability to manage multiple priorities. Share specific instances where you've driven improvements or automation in data workflows, as this aligns perfectly with what they’re looking for.
