Shoosmiths is seeking a User Support Assistant to join the IS support function, blending Service Desk, site, and remote technical support. You will resolve end-user issues, assist colleagues at core sites, and manage selected hardware activities.
The role is split roughly 50/50 between Service Desk and on-site/remote support, handling incidents through to resolution and assisting with laptops, peripherals and workplace technology.
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Hybrid IT Support Specialist - Service Desk & On-Site Tech in Manchester employer: Shoosmiths
Shoosmiths is an exceptional employer, offering a dynamic and collaborative work culture that empowers legal professionals to thrive. With a strong commitment to employee growth, the firm provides structured learning opportunities and a comprehensive benefits programme, ensuring that every team member can make a meaningful impact while advancing their career in the vibrant city of Birmingham. Join a market-leading Real Estate Litigation team where your expertise will be valued, and your contributions recognised in a supportive environment that champions innovation and ambition.
