At a Glance
- Tasks: Lead e-Disclosure projects, manage vendor relationships, and ensure efficient legal processes.
- Company: Join Shoosmiths, a top law firm known for innovation and excellence.
- Benefits: Enjoy competitive pay, flexible working, and a fantastic benefits package.
- Other info: Be part of a diverse team committed to professional growth and community.
- Why this job: Make a real impact in legal operations and drive change in a supportive environment.
- Qualifications: Experience in e-Disclosure and strong communication skills are essential.
The predicted salary is between 60000 - 75000 € per year.
Projects & Innovation, National with hybrid working (office base located in Birmingham, Northampton, London or Manchester preferred)
Main information
- Term type: Permanent
- Team: Projects & Innovation
- Location: National with hybrid working (office base located in Birmingham, Northampton, London or Manchester preferred)
The role
This is an excellent opportunity for an experienced e-Disclosure / e-Discovery professional to establish and run a central operational service that supports matter teams and disciplines e-Disclosure supplier engagement across the firm, supporting teams across our Advisory Services division’s Litigation, Regulatory & Compliance and Employment departments, and teams handling contentious and litigious matters within our Corporate and Real Estate divisions. Reporting to the Head of Legal Process Innovation, the e-Disclosure Manager plays a pivotal role in enabling efficient disclosure engagements by owning intake, triage and scoping; leading on day-to-day coordination with panel vendors; managing risk; providing MI and continuous improvement; and supporting lawyers and client stakeholders. The role demands a proactive, self-managing mindset and excellent communication skills.
The Team
Shoosmiths’ Projects & Innovation (P&I) team is a central legal operations and change delivery function, responsible both for driving the firm’s strategic change agenda and for building sustainable operational capability across the business. While P&I leads and oversees significant change programmes across the firm, it also has an ambition to expand and professionalise the firm’s legal operations capability. It aims to improve the way legal services are delivered by relieving operational burden from lawyers, standardising ways of working, embedding consistent and scalable processes and improving quality, efficiency and profitability. By combining delivery of change with legal operations expertise, P&I drives operational excellence and legal innovation that is sustained, maximising the impact of both firmwide programmes and targeted operational services.
The Firm
Shoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world’s most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together in supportive teams committed to excellence and innovation. The first top 50 law firm to achieve ‘Platinum Standard’ Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm. We have an outstanding benefits package to complement our competitive remuneration system. In addition to the competitive salaries, great working environment and high quality work, we believe that all staff should be rewarded for their commitment to the continued success of the firm through a comprehensive and flexible range of benefits.
Key Responsibilities
- Operate the single “front door” for e-Disclosure at the firm: receive requests, acknowledge, triage and prioritise transparently.
- Lead on determining requirements for each matter/engagement’s E-Disclosure project (scope, assumptions, milestones, decision points, QC checkpoints, risks).
- Engage and instruct panel vendors, ensuring consistent instructions and clear deliverables, and coordinate vendor kick-offs and agree milestones.
- Design and document defensible workflows and ensure audit-ready documentation is created and maintained.
- Act as the day-to-day coordination point between matter teams and panel vendors, tracking progress, chasing deliverables and managing risks and issues.
- Coordinate quality control checkpoints and document outcomes.
- Maintain consistent production processes to enable final legal sign-off with matter partners.
- Support lawyers with managing strategic client relationships in e-Disclosure settings.
- Drive panel discipline and operational performance feedback loops, and manage a governed exceptions route for off-panel requests in line with agreed approvals.
- Capture MI and provide simple reporting/dashboards (demand, cycle times, vendor performance, issues, outcomes) to support continuous improvement and scaling decisions.
- Develop and maintain standard ways of working (templates, playbooks, checklists) and deliver awareness/training to embed adoption across teams.
- Support colleagues in Procurement, Risk & Ethics, In-house Legal Counsel, Finance and IS with supplier performance management.
- The role may also be required to support future improvement projects.
Skills & Qualifications
- Significant experience in e-Disclosure / e-Discovery delivery, including vendor coordination and matter-level project management that demonstrates commercial awareness and robust budget and resource management.
- Expert understanding of the end-to-end e-Disclosure lifecycle and defensible workflows.
- Confident in stakeholder management with excellent communication, presentation and interpersonal skills, including the ability to translate technical concepts into plain language for lawyers and clients.
- Disciplined operational mindset and excellent analytical, problem-solving and decision-making skills driving competence in prioritisation, multi-matter control, escalation, risk management, quality assurance and audit trail documentation.
- Familiarity with common e-Disclosure platforms (e.g. Consilio, CYFOR, OpenText, Relativity or equivalents) and the use of established or emerging legal technologies (including AI).
- Data/MI capability for capturing, analysing and reporting key operational metrics and using them to drive continuous improvement.
- Professional services/law firm experience (desirable) and understanding of client-facing service delivery expectations.
- Possesses a good understanding of the commercial, organisational and financial context in which the firm operates, and consequently ensures that they operate with the firm’s processes, business objectives and budget in mind and actively contribute towards firmwide profitability and competitive advantage.
- Accreditations such as PRINCE2 / Agile / Lean Six Sigma are desirable but not essential.
Equal opportunities
Our approach to our people is underpinned by our approach to diversity, inclusion and well-being. Our ambition is to build a diverse and ambitious workforce that reflects all backgrounds and talents, and a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues. This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.
e-Disclosure Manager in England employer: Shoosmiths LLP
Shoosmiths is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work culture that fosters innovation and collaboration. With a commitment to excellence and a comprehensive benefits package, including flexible working arrangements across key UK locations, employees are empowered to thrive in their roles while contributing to meaningful legal operations. The firm’s dedication to diversity and inclusion ensures a supportive environment where every team member can be their authentic self and excel in their career.
StudySmarter Expert Advice🤫
We think this is how you could land e-Disclosure Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field, especially those who work in e-Disclosure. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of e-Disclosure processes and technologies. Be ready to discuss how you can improve operational efficiency and support teams effectively.
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to explain complex concepts in simple terms. This will demonstrate your ability to liaise with both technical teams and lawyers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace e-Disclosure Manager in England
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in e-Disclosure and project management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since this role involves a lot of stakeholder management, it’s crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect how you can translate complex concepts into plain language.
Highlight Your Operational Mindset:We’re looking for someone with a disciplined operational mindset. Make sure to include examples of how you've managed risks, prioritised tasks, and ensured quality assurance in your previous roles. This will show us you’re ready to take on the challenges of the e-Disclosure Manager position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our firm and culture.
How to prepare for a job interview at Shoosmiths LLP
✨Know Your e-Disclosure Inside Out
Make sure you have a solid grasp of the e-Disclosure lifecycle and defensible workflows. Brush up on your knowledge of common platforms like Relativity or OpenText, as well as any emerging legal technologies. This will help you speak confidently about your experience and how it aligns with the role.
✨Show Off Your Communication Skills
Since this role involves liaising with various stakeholders, practice translating technical jargon into plain language. Prepare examples of how you've effectively communicated complex concepts to non-technical audiences in the past. This will demonstrate your ability to bridge the gap between legal teams and clients.
✨Demonstrate Your Project Management Prowess
Be ready to discuss your experience in managing e-Disclosure projects, including vendor coordination and budget management. Highlight specific instances where you successfully led a project from intake to completion, showcasing your organisational skills and attention to detail.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific challenges in e-Disclosure. Think about potential risks, quality control checkpoints, and how you would manage multiple matters simultaneously. Practising these scenarios will help you articulate your problem-solving approach during the interview.
