At a Glance
- Tasks: Lead e-Disclosure projects, coordinate with vendors, and support legal teams in a dynamic environment.
- Company: Join Shoosmiths, a top law firm known for innovation and excellent service.
- Benefits: Enjoy competitive pay, flexible working, and a comprehensive benefits package.
- Other info: Be part of a diverse team committed to excellence and continuous improvement.
- Why this job: Make a real impact in legal operations while developing your skills in a supportive team.
- Qualifications: Experience in e-Disclosure and strong communication skills are essential.
The predicted salary is between 55000 - 65000 € per year.
This is an excellent opportunity for an experienced e-Disclosure / e-Discovery professional to establish and run a central operational service that supports matter teams and disciplines e-Disclosure supplier engagement across the firm, supporting teams across our Advisory Services division's Litigation, Regulatory & Compliance and Employment departments, and teams handling contentious and litigious matters within our Corporate and Real Estate divisions.
Reporting to the Head of Legal Process Innovation, the e-Disclosure Manager plays a pivotal role in enabling efficient disclosure engagements by owning intake, triage and scoping; leading on day-to‐day coordination with panel vendors; managing risk; providing MI and continuous improvement; and supporting lawyers and client stakeholders. The role demands a proactive, self‐managing mindset and excellent communication skills.
Shoosmiths' Projects & Innovation (P&I) team is a central legal operations and change delivery function, responsible both for driving the firm's strategic change agenda and for building sustainable operational capability across the business. It aims to improve the way legal services are delivered by relieving operational burden from lawyers, standardising ways of working, embedding consistent and scalable processes and improving quality, efficiency and profitability.
By combining delivery of change with legal operations expertise, P&I drives operational excellence and legal innovation that is sustained, maximising the impact of both firmwide programmes and targeted operational services.
Shoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. We empower our people to be their authentic selves and deliver together in supportive teams committed to excellence and innovation.
We have an outstanding benefits package to complement our competitive remuneration system. In addition to the competitive salaries, great working environment and high quality work, we believe that all staff should be rewarded for their commitment to the continued success of the firm through a comprehensive and flexible range of benefits.
- Operate the single "front door" for e-Disclosure at the firm: receive requests, acknowledge, triage and prioritise transparently.
- Lead on determining requirements for each matter / engagement's E-Disclosure project (scope, assumptions, milestones, decision points, QC checkpoints, risks).
- Engage and instruct panel vendors, ensuring consistent instructions and clear deliverables, and coordinate vendor kick‐offs and agree milestones.
- Design and document defensible workflows and ensure audit‐ready documentation is created and maintained.
- Act as the day‐to‐day coordination point between matter teams and panel vendors, tracking progress, chasing deliverables and managing risks and issues.
- Coordinate quality control checkpoints and document outcomes.
- Maintain consistent production processes to enable final legal sign‐off with matter partners.
- Support lawyers with managing strategic client relationships in e-Disclosure settings.
- Drive panel discipline and operational performance feedback loops, and manage a governed exceptions route for off‐panel requests in line with agreed approvals.
- Capture MI and provide simple reporting/dashboards (demand, cycle times, vendor performance, issues, outcomes) to support continuous improvement and scaling decisions.
- Develop and maintain standard ways of working (templates, playbooks, checklists) and deliver awareness/training to embed adoption across teams.
- Support colleagues in Procurement, Risk & Ethics, In‐house Legal Counsel, Finance and IS with supplier performance management.
- The role may also be required to support future improvement projects.
Skills & Qualifications:
- Significant experience in e-Disclosure / e-Discovery delivery, including vendor coordination and matter‐level project management that demonstrates commercial awareness and robust budget and resource management.
- Expert understanding of the end‐to‐end e-Disclosure lifecycle and defensible workflows.
- Confident in stakeholder management with excellent communication, presentation and interpersonal skills, including the ability to translate technical concepts into plain language for lawyers and clients.
- Disciplined operational mindset and excellent analytical, problem‐solving and decision‐making skills driving competence in prioritisation, multi‐matter control, escalation, risk management, quality assurance and audit trail documentation.
- Familiarity with common e-Disclosure platforms (e.g. Consilio, CYFOR, OpenText, Relativity or equivalents) and the use of established or emerging legal technologies (including AI).
- Data/MI capability for capturing, analysing and reporting key operational metrics and using them to drive continuous improvement.
- Professional services / law firm experience (desirable) and understanding of client‐facing service delivery expectations.
- Possesses a good understanding of the commercial, organisational and financial context in which the firm operates, and consequently ensures that they operate with the firm's processes, business objectives and budget in mind and actively contribute towards firmwide profitability and competitive advantage.
- Accreditations such as PRINCE2 / Agile / Lean Six Sigma are desirable but not essential.
Our approach to our people is underpinned by our approach to diversity, inclusion and well‐being. Our ambition is to build a diverse and ambitious workforce that reflects all backgrounds and talents, and a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues.
e-Disclosure Manager in Belsize Park employer: Shoosmiths LLP
Shoosmiths is an exceptional employer that prioritises employee well-being and professional growth, offering a comprehensive benefits package alongside competitive salaries. With a strong commitment to diversity and inclusion, the firm fosters a supportive work culture where innovation thrives, empowering employees to excel in their roles while contributing to meaningful projects across various legal disciplines. The hybrid working model allows for flexibility, making it an attractive workplace for those seeking a balance between professional and personal life.
StudySmarter Expert Advice🤫
We think this is how you could land e-Disclosure Manager in Belsize Park
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and e-Disclosure fields. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to e-Disclosure and think about how your skills can contribute to their goals. Tailor your responses to show you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your experience in e-Disclosure clearly and confidently. The more you practice, the more comfortable you’ll feel when it’s time for the real deal.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace e-Disclosure Manager in Belsize Park
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the e-Disclosure Manager role. Highlight your relevant experience in e-Disclosure and how it aligns with our goals at Shoosmiths. We want to see how you can contribute to our mission of operational excellence!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your project management, stakeholder engagement, and analytical abilities. We love seeing how you’ve tackled challenges in the past.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand your fit for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our firm there!
How to prepare for a job interview at Shoosmiths LLP
✨Know Your e-Disclosure Inside Out
Make sure you have a solid grasp of the e-Disclosure lifecycle and defensible workflows. Brush up on your knowledge of common platforms like Relativity or OpenText, as well as any emerging legal technologies. This will help you speak confidently about your experience and how it aligns with the firm's needs.
✨Show Off Your Communication Skills
Since the role requires excellent communication, practice translating technical concepts into plain language. Prepare examples of how you've successfully communicated with stakeholders in the past, especially in high-pressure situations. This will demonstrate your ability to bridge the gap between technical and non-technical teams.
✨Be Ready to Discuss Risk Management
Prepare to talk about your approach to managing risks in e-Disclosure projects. Think of specific instances where you identified potential issues and how you mitigated them. This shows that you can handle the day-to-day coordination and keep everything on track.
✨Demonstrate Your Analytical Mindset
The firm values a disciplined operational mindset, so be ready to discuss how you've used data and metrics to drive continuous improvement in previous roles. Bring examples of how you've captured and analysed operational metrics to enhance performance, which will highlight your analytical skills.
