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- Tasks: Oversee daily operations and support teams in achieving goals across clinics.
- Company: Dynamic healthcare organisation focused on innovation and team culture.
- Benefits: Flexible hours, competitive salary, private health insurance, and performance bonuses.
- Why this job: Lead impactful operations while fostering a positive team environment.
- Qualifications: 2+ years in operations or leadership with strong communication skills.
- Other info: Opportunity for growth as the role expands; no weekends required.
The predicted salary is between 24000 - 36000 £ per year.
The Operations Manager / Integrator is responsible for turning vision into execution. This role owns the day-to-day running of the clinics, ensures the team is aligned and accountable, and drives operational performance so the Clinical Director can focus on strategy, growth, and clinical excellence.
Key Accountabilities
- Own day-to-day operations across both clinics and make confident operational decisions.
- Lead, align, and support clinical and front-desk teams; ensure the right people are in the right seats.
- Execute leadership priorities through clear actions, owners, and deadlines.
- Own KPI tracking, reporting, and delivery; identify issues early and drive solutions.
- Build, document, and embed systems and SOPs for consistency and scalability.
- Act as the Integrator: resolve cross-team issues, hold people accountable with empathy, and protect Visionary time.
Skills & Experience
- Minimum 2 years’ experience in operations or leadership.
- Strong organisational, communication, and follow-through skills.
- Calm, solutions-focused, people-centred leadership style.
- Healthcare or EOS familiarity desirable.
Working Hours
- 20 hours a week with opportunity for more as the role expands.
- Monday to Friday (No weekends).
Salary
- £40,000 pro rata.
- Performance based Bonus.
- Private health insurance.
- Access to the Thrive Coaching Program.
- Flexible working arrangements as role develops.
Responsibilities
- Oversee daily operations across both clinics.
- Act as Practice Manager, supporting both clinical and front desk teams.
- Support the team in tracking and achieving KPIs.
- Maintain high standards of service, efficiency, and patient experience.
- Play a key role in clinic expansion plans as we continue to grow.
- Foster a positive, engaged, and productive team culture.
- Liaise with external providers, such as the Thrive Coaching Program.
Requirements
- Minimum 2 years’ experience in a similar operations or practice management role.
- Strong communication and organisational skills.
- A proactive, supportive, and team-oriented approach to leadership.
Application process
Please express your interest in this position by completing this questionnaire: Then email your cv and your "colour" to:
Business Operations Manager in Edinburgh employer: SHONA DEWAR PHYSIOTHERAPY LTD
Contact Detail:
SHONA DEWAR PHYSIOTHERAPY LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager in Edinburgh
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they operate. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your experience aligns with the role of Operations Manager.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows your interest in the role and helps you figure out if the company is the right fit for you. Plus, it’s a great way to demonstrate your proactive approach!
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that can set you apart from other candidates. Remind them why you’re excited about the role and how you can contribute to their success.
We think you need these skills to ace Business Operations Manager in Edinburgh
Some tips for your application 🫡
Show Us Your Passion: When you're filling out the application, let your enthusiasm for the role shine through. We want to see how excited you are about the opportunity to drive operational performance and support our teams!
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the job description. We love seeing how your past roles have prepared you for this position, so don’t hold back on those achievements!
Be Clear and Concise: Keep your answers straightforward and to the point. We appreciate clarity, so make it easy for us to see how you fit into the role of Operations Manager without wading through too much fluff.
Follow the Application Instructions: Don’t forget to complete the questionnaire and email your CV along with your 'colour'. We’re all about following processes, so showing us you can do that is a great start!
How to prepare for a job interview at SHONA DEWAR PHYSIOTHERAPY LTD
✨Know Your Operations Inside Out
Before the interview, make sure you understand the day-to-day operations of a clinic. Familiarise yourself with common challenges and solutions in healthcare settings. This will help you demonstrate your ability to own operations confidently.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach. Highlight how you align teams and support them in achieving their goals. Use examples from your past experience to illustrate your calm, solutions-focused, and people-centred style.
✨Prepare for KPI Discussions
Since tracking and reporting KPIs is crucial for this role, come prepared with examples of how you've successfully managed KPIs in previous positions. Discuss any systems or SOPs you've implemented to ensure consistency and scalability.
✨Emphasise Team Culture and Engagement
Talk about how you foster a positive team culture. Share specific strategies you've used to keep teams engaged and productive. This will show that you understand the importance of a supportive work environment in driving operational performance.
