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For Companies At a Glance
- Tasks: Oversee daily operations and support teams in achieving goals.
- Company: Dynamic healthcare provider focused on growth and excellence.
- Benefits: Competitive salary, private health insurance, flexible working, and performance bonuses.
- Why this job: Lead a passionate team and make a real impact in healthcare.
- Qualifications: 2+ years in operations or leadership with strong communication skills.
- Other info: 20 hours a week with potential for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
The Operations Manager / Integrator is responsible for turning vision into execution. This role owns the day-to-day running of the clinics, ensures the team is aligned and accountable, and drives operational performance so the Clinical Director can focus on strategy, growth, and clinical excellence.
Key Accountabilities
- Own day-to-day operations across both clinics and make confident operational decisions.
- Lead, align, and support clinical and front-desk teams; ensure the right people are in the right seats.
- Execute leadership priorities through clear actions, owners, and deadlines.
- Own KPI tracking, reporting, and delivery; identify issues early and drive solutions.
- Build, document, and embed systems and SOPs for consistency and scalability.
- Act as the Integrator: resolve cross-team issues, hold people accountable with empathy, and protect Visionary time.
Skills & Experience
- Minimum 2 years’ experience in operations or leadership.
- Strong organisational, communication, and follow-through skills.
- Calm, solutions-focused, people-centred leadership style.
- Healthcare or EOS familiarity desirable.
Working Hours
- 20 hours a week with opportunity for more as the role expands.
- Monday to Friday (No weekends).
Salary
- £40,000 pro rata.
- Performance based Bonus.
- Private health insurance.
- Access to the Thrive Coaching Program.
- Flexible working arrangements as role develops.
Responsibilities
- Oversee daily operations across both clinics.
- Act as Practice Manager, supporting both clinical and front desk teams.
- Support the team in tracking and achieving KPIs.
- Maintain high standards of service, efficiency, and patient experience.
- Play a key role in clinic expansion plans as we continue to grow.
- Foster a positive, engaged, and productive team culture.
- Liaise with external providers, such as the Thrive Coaching Program.
Requirements
- Minimum 2 years’ experience in a similar operations or practice management role.
- Strong communication and organisational skills.
- A proactive, supportive, and team-oriented approach to leadership.
Application process
Please express your interest in this position by completing this questionnaire: Then email your cv and your "colour" to: shona@dewarphysiotherapy.co.uk
Business Operations Manager employer: SHONA DEWAR PHYSIOTHERAPY LTD
Contact Detail:
SHONA DEWAR PHYSIOTHERAPY LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to operations management. Think about how your experience aligns with the role of an Integrator and be ready to share specific examples of your leadership style and problem-solving skills.
✨Tip Number 3
Showcase your organisational skills by creating a personal project or case study that highlights your ability to manage operations effectively. This can be a great conversation starter during interviews and shows your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and contributing to our vision.
We think you need these skills to ace Business Operations Manager
Some tips for your application 🫡
Show Us Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about the opportunity to manage operations and support our teams.
Tailor Your CV: Make sure your CV is tailored to the Business Operations Manager role. Highlight your relevant experience in operations and leadership, and don’t forget to mention any healthcare familiarity you might have!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to outline your skills and experiences without unnecessary fluff.
Follow the Application Instructions: Don’t forget to complete the questionnaire and email your CV along with your 'colour' to the specified address. Following instructions shows us that you can pay attention to detail, which is super important for this role!
How to prepare for a job interview at SHONA DEWAR PHYSIOTHERAPY LTD
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Business Operations Manager role. Familiarise yourself with the key accountabilities and responsibilities listed in the job description. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Leadership Style
Since this role requires a calm, solutions-focused, people-centred leadership style, be prepared to share specific examples of how you've successfully led teams in the past. Highlight your ability to support and align teams while driving operational performance.
✨Prepare for KPI Discussions
As KPI tracking is a crucial part of the role, come ready to discuss how you've previously tracked and reported on KPIs. Think about challenges you've faced and how you identified issues early, as well as the solutions you implemented.
✨Emphasise Your Organisational Skills
Strong organisational skills are essential for this position. Be ready to provide examples of how you've built, documented, and embedded systems or SOPs in previous roles. This will demonstrate your ability to ensure consistency and scalability in operations.
