At a Glance
- Tasks: Support the Store Manager and ensure excellent customer service.
- Company: Join shoezone, a leading footwear retailer with a friendly team.
- Benefits: Enjoy competitive salary, 28 days holiday, and 25% discount on products.
- Other info: Be part of a supportive team with access to emotional and financial advice.
- Why this job: Step up your career in a dynamic retail environment with growth opportunities.
- Qualifications: Retail management experience is a plus; flexibility is key.
The predicted salary is between 20000 - 25000 € per year.
shoezone has an opportunity for a Store Supervisor to join our team based in Selly Oak. You will join us on a part time, permanent basis and in return, you will receive a competitive salary, thorough training and great benefits. This position is required to work 23 hours per week. Flexibility across the store is required and the core rota is subject to change based on the needs of the business.
About Us: We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 270 stores and have approximately 2,100 employees across the UK. Our store portfolio consists of 61 town centre stores, which stock the core shoezone product range and 162 hybrid town centre stores and 45 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers. shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service. During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13.
The Supervisor Role: We are looking for somebody who can step up to the challenge to support the Store Manager and run the Store in their absence. Being a team player is also important, an all-rounder who is flexible and able to support the store.
Key Duties And Responsibilities Of Our Supervisor:
- Ensure every customer receives excellent first class service, with a warm, friendly and helpful approach
- Coach and support your team to the same customer service standard
- Working in a busy and fast paced environment
- Making sure that the shop floor looks great at all times
What We're Looking For In Our Supervisor:
- Someone who takes a huge pride in what they do
- Retail Management/supervisory experience would be desirable
- Flexible (your availability will be discussed at interview stage)
Benefits You'll Receive As Our Supervisor:
- Holidays starting at 28 days which will increase to 33 days after 5 years service
- Profit Share Scheme
- 25% Discount on all our product range
- Birthday Holiday
- Opportunities for Progression and Development
- Workplace pension including life cover
- Access to services of the Retail Trust for emotional support, grants, legal and financial advice
If you feel that you have the skills and experience required to become our Supervisor, please click 'apply' today. We would love to hear from you!
Store Supervisor in West Bromwich employer: Shoezone Retail Limited
At shoezone, we pride ourselves on being an excellent employer, offering a supportive work culture where team members can thrive and grow. As a Store Supervisor in Selly Oak, you'll enjoy competitive pay, comprehensive training, and a range of benefits including a generous holiday allowance and opportunities for career progression. Join us in a dynamic retail environment that values customer service and teamwork, making every day rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor in West Bromwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on shoezone. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the Store Supervisor role. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your people skills! As a Store Supervisor, you'll be leading a team and interacting with customers. Be ready to share examples of how you've successfully managed teams or provided excellent customer service in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Supervisor in West Bromwich
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about the opportunity to be a Store Supervisor and how you can contribute to our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in retail management or supervisory roles. We love seeing how your past experiences align with what we’re looking for in a Store Supervisor.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it professional yet friendly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Shoezone Retail Limited
✨Know the Company Inside Out
Before your interview, make sure you research shoezone thoroughly. Understand their values, product range, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll need to support the Store Manager and lead the team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your ability to coach and motivate others.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability openly. Share examples of how you've adapted to changing circumstances in previous jobs, showing that you're a team player who can handle a busy environment.
✨Customer Service is Key
Excellent customer service is at the heart of shoezone's operations. Be prepared to discuss your approach to providing first-class service. Think of specific instances where you went above and beyond for a customer, as this will resonate well with the interviewers.
