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- Tasks: Support the Store Manager and ensure excellent customer service.
- Company: Join Shoezone, a leading footwear retailer with 280 stores across the UK.
- Benefits: Enjoy 28 days holiday, 25% discount, and opportunities for progression.
- Why this job: Perfect for those looking to step up in their retail career with a supportive team culture.
- Qualifications: Retail management experience is desirable; flexibility is key.
- Other info: Part-time role (25 hours) with a competitive salary and thorough training.
The predicted salary is between 12000 - 18000 £ per year.
shoezone has an opportunity for a Store Supervisor to join our team based in Lowestoft. You will join us on a part time (25 hours), permanent basis and in return, you will receive a competitive salary, thorough training and great benefits.
This position is required to work Tuesday, Wednesday, Thursday & Sunday; however, flexibility for the rest of the week is also required and the core rota is subject to change based on the needs of the business.
We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 280 stores and have approximately 2,200 employees across the UK.
Our store portfolio consists of 91 town centre stores, which stock the core shoezone product range and 144 hybrid town centre stores and 43 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers. shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service.
During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13.
The Supervisor Role: We are looking for somebody who can step up to the challenge to support the Store Manager and run the Store in their absence. Being a team player is also important, an all-rounder who is flexible and able to support the store.
- Ensure every customer receives excellent first class service, with a warm, friendly and helpful approach
- Coach and support your team to the same customer service standard
- Working in a busy and fast paced environment
- Making sure that the shop floor looks great at all times
What We’re Looking For In Our Supervisor:
- Someone who takes a huge pride in what they do
- Retail Management/supervisory experience would be desirable
- Flexible (your availability will be discussed at interview stage)
Benefits You’ll Receive As Our Supervisor:
- Holidays starting at 28 days which will increase to 33 days after 5 years service
- Profit Share Scheme
- 25% Discount on all our product range
- Birthday Holiday
- Opportunities for Progression and Development
- Workplace pension including life cover
- Access to services of the Retail Trust for emotional support, grants, legal and financial advice
If you feel that you have the skills and experience required to become our Supervisor, please click ‘apply’ today. We would love to hear from you!
Store Supervisor employer: Shoezone Retail Limited
Contact Detail:
Shoezone Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Familiarise yourself with Shoezone's product range and customer service ethos. Understanding their commitment to quality and affordability will help you demonstrate your alignment with their values during the interview.
✨Tip Number 2
Prepare examples from your past experience that showcase your ability to lead a team and provide excellent customer service. Highlighting specific situations where you've successfully managed challenges will make you stand out.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the role requires adaptability, showing that you're open to various shifts will demonstrate your commitment to supporting the store's needs.
✨Tip Number 4
Research common retail management practices and trends in the footwear industry. Being knowledgeable about current market dynamics can help you engage in meaningful conversations during the interview.
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management or supervisory experience. Emphasise skills that align with the job description, such as customer service excellence and team leadership.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to support a team. Mention specific examples of how you've provided excellent customer service or led a team in previous roles.
Show Flexibility: Since the role requires flexibility in working hours, mention your availability clearly in your application. This shows that you are adaptable and willing to meet the needs of the business.
Highlight Your Achievements: Include any achievements or recognitions from previous roles that demonstrate your capability as a supervisor. This could be awards for customer service or successful team projects.
How to prepare for a job interview at Shoezone Retail Limited
✨Show Your Customer Service Skills
As a Store Supervisor, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in the past and how you would coach your team to do the same.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability and how you can adapt to the store's needs. Highlight any previous experiences where you successfully managed changing schedules.
✨Emphasise Teamwork
Being a team player is crucial for this position. Share instances where you've worked collaboratively with others, supported your colleagues, or led a team to achieve a common goal.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills in a retail environment. Think about scenarios you might face as a supervisor and how you would handle them, such as dealing with difficult customers or managing staff conflicts.
