Store Supervisor

Store Supervisor

Little Clacton Full-Time 20000 - 28000 £ / year (est.) No home office possible
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Shoezone Retail Limited

At a Glance

  • Tasks: Lead the store, ensuring excellent customer service and supporting your team.
  • Company: Join shoezone, a leading footwear retailer with 280 stores across the UK.
  • Benefits: Enjoy 28 days holiday, a profit share scheme, and a 25% discount on products.
  • Why this job: Perfect for career growth in a dynamic retail environment with a supportive culture.
  • Qualifications: Retail management experience is preferred; flexibility in availability is essential.
  • Other info: Part-time role (28 hours) with opportunities for progression and development.

The predicted salary is between 20000 - 28000 £ per year.

Join to apply for the Store Supervisor role at Shoezone Retail Limited

2 weeks ago Be among the first 25 applicants

Join to apply for the Store Supervisor role at Shoezone Retail Limited

shoezone has an opportunity for a Store Supervisor to join our team based in Clacton. You will join us on a part time (28 hours), permanent basis and in return, you will receive a competitive salary, thorough training and great benefits.

This position is required to work Monday, Wednesday, Thursday, Friday and Sunday, however flexibility for the rest of the week is also required and the core rota is subject to change based on the needs of the business.

Are you looking at taking the next step up in your career ladder? This could be the perfect match for you!

Us

We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 280 stores and have approximately 2,200 employees across the UK.

Our store portfolio consists of 91 town centre stores, which stock the core shoezone product range and 144 hybrid town centre stores and 43 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers.

shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service.

During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13.

The Supervisor Role

We are looking for somebody who can step up to the challenge to support the Store Manager and run the Store in their absence. Being a team player is also important, an all-rounder who is flexible and able to support the store.

Key Duties And Responsibilities Of Our Supervisor

  • Ensure every customer receives excellent first class service, with a warm, friendly and helpful approach
  • Coach and support your team to the same customer service standard
  • Working in a busy and fast paced environment
  • Making sure that the shop floor looks great at all times

What We’re Looking For In Our Supervisor

  • Someone who takes a huge pride in what they do
  • Retail Management/supervisory experience would be desirable
  • Flexible (your availability will be discussed at interview stage)

Benefits You’ll Receive As Our Supervisor

  • Holidays starting at 28 days which will increase to 33 days after 5 years service
  • Profit Share Scheme
  • 25% Discount on all our product range
  • Birthday Holiday
  • Opportunities for Progression and Development
  • Workplace pension including life cover
  • Access to services of the Retail Trust for emotional support, grants, legal and financial advice

Due to the number of applications we receive, if you haven’t heard from us 4 weeks after submitting your application please assume that you have been unsuccessful.

If you feel that you have the skills and experience required to become our Supervisor, please click ‘apply’ today. We would love to hear from you!

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Part-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Retail

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Store Supervisor employer: Shoezone Retail Limited

At shoezone, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and customer service excellence. As a Store Supervisor in Clacton, you'll enjoy competitive pay, generous holiday allowances, and opportunities for career progression within our expanding retail network. With a focus on employee well-being and development, we provide access to emotional support services and a profit share scheme, making shoezone a rewarding place to build your career.
Shoezone Retail Limited

Contact Detail:

Shoezone Retail Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Supervisor

Tip Number 1

Familiarise yourself with shoezone's product range and values. Understanding the brand will help you connect with the team and demonstrate your passion for the role during the interview.

Tip Number 2

Prepare examples of how you've provided excellent customer service in previous roles. Being able to share specific instances will show that you can uphold the high standards expected at shoezone.

Tip Number 3

Highlight your flexibility and willingness to adapt to changing schedules. Since the core rota is subject to change, showing that you're open to working different hours will make you a more attractive candidate.

Tip Number 4

Demonstrate your leadership skills by discussing any experience you have in coaching or supporting team members. This will be crucial as you'll need to step up in the Store Manager's absence.

We think you need these skills to ace Store Supervisor

Customer Service Excellence
Team Leadership
Retail Management Experience
Flexibility and Adaptability
Coaching and Mentoring Skills
Attention to Detail
Time Management
Problem-Solving Skills
Communication Skills
Sales Techniques
Inventory Management
Visual Merchandising
Ability to Work in a Fast-Paced Environment
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant retail management or supervisory experience. Emphasise any customer service roles you've held and showcase your ability to work in a fast-paced environment.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and your desire to take the next step in your career. Mention specific examples of how you have provided excellent customer service and supported team members in previous roles.

Highlight Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability clearly in your application. This shows that you are adaptable and willing to meet the needs of the business.

Showcase Teamwork Skills: In your application, emphasise your ability to work as part of a team. Provide examples of how you have coached or supported colleagues in the past, as this is a key aspect of the Supervisor role.

How to prepare for a job interview at Shoezone Retail Limited

Show Your Customer Service Skills

As a Store Supervisor, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in the past and how you would coach your team to do the same.

Demonstrate Flexibility

Since the role requires flexibility in working hours, be ready to discuss your availability and how you can adapt to changing schedules. Highlight any previous experiences where you successfully managed varying shifts.

Emphasise Teamwork

Being a team player is crucial for this position. Talk about your experience working in teams, how you support colleagues, and any leadership roles you've taken on to help foster a positive work environment.

Prepare for Situational Questions

Expect questions that assess your problem-solving skills in a busy retail environment. Think of scenarios where you had to handle difficult customers or manage store operations effectively, and be ready to discuss your approach.

Store Supervisor
Shoezone Retail Limited
Location: Little Clacton
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