At a Glance
- Tasks: Lead and inspire your team while maximising sales and ensuring excellent customer service.
- Company: Join Shoezone, a leading footwear retailer with 280 stores across the UK.
- Benefits: Enjoy 28 days holiday, a 25% discount, and opportunities for progression.
- Why this job: Be part of a fast-paced, dynamic environment where your leadership can shine.
- Qualifications: Retail management experience and a passion for customer service are essential.
- Other info: Embrace change and help shape the future of retail with us!
The predicted salary is between 28800 - 43200 £ per year.
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shoezone has an opportunity for a Store Manager to join our team based in Farnborough. You will join us on a full time (37.5 hours), permanent basis and in return, you will receive a competitive salary.
Are you a role model who can inspire confidence in those around you, build strong relationships across the business and drive a culture that empowers colleagues to do the right thing for our customers?
Us
We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 280 stores and have approximately 2,200 employees across the UK.
Our store portfolio consists of 91 town centre stores, which stock the core shoezone product range and 144 hybrid town centre stores and 43 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers.
shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service.
During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13 .
The Store Manager Role
As a Store Manager you will have the responsibility for the running of your store – you will be a hands on individual who leads from the front in a role which can at times be challenging and demanding, focussing ultimately on maximising sales through your local knowledge, exceeding budget targets, efficient cost controlling, promoting the best customer service and looking for opportunities to lead, motivate, develop and inspire your team.
Key Duties And Responsibilities Of Our Store Manager
- Directly responsible for achieving optimum sales through commerciality, ensuring excellent customer service is provided by your team in a fast paced environment.
- Actively support, develop and mentor your team of colleagues to ensure store standards are high and that the best customer experience is offered to ensure repeat custom.
- Take ownership of the store by consistently maintaining store standards and commerciality by ensuring the store is merchandised to Marketing guidelines, and general housekeeping is at a high standard.
- Providing a safe environment for your team and customers by implementing current health and safety policies.
What We’re Looking For In Our Store Manager
- A background in retail store management
- Able to demonstrate your passion for retail and customer service
- Be ready to take the next step in you retail Management career
- Someone who likes to be busy, able to multitask and can embrace change
- Able to listen to your team
- Be open and willing to learn and use your insight to develop the business
Benefits You’ll Receive As Our Store Manager
- Holidays starting at 28 days which will increase to 33 days after 5 years service
- Profit Share Scheme
- 25% Discount on all our product range
- Birthday Holiday
- Opportunities for Progression and Development
- Workplace pension including life cover
- Access to services of the Retail Trust for emotional support, grants, legal and financial advice
Are we the right for you?
We are hands on at shoezone , and we have a ‘Just do it’ attitude when it comes to our stores, The pace is fast, our standards are high and we’re proud to be the best! We work very hard to meet the needs of our loyal customers. We are ever evolving and developing to ensure we stay current with market trends and customer expectation by embracing change.
Are you right for us?
If you feel that you have the skills and experience required to become our Store Manager, please click ‘apply’ today. We would love to hear from you!
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
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Industries
Retail
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Store Manager employer: Shoezone Retail Limited
Contact Detail:
Shoezone Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Shoezone's product range and customer service ethos. Understanding their commitment to quality and affordability will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed a team in previous roles. This will highlight your ability to inspire confidence and drive performance, which is crucial for the Store Manager position.
✨Tip Number 3
Research the local Farnborough market and understand the customer demographics. Being able to discuss how you would tailor the store's approach to meet local needs can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with managing store standards and commerciality. Be ready to share specific strategies you've implemented in the past that have led to increased sales and improved customer satisfaction.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience and showcases your ability to lead a team. Use specific examples of how you've maximised sales and improved customer service in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Mention how your skills align with the responsibilities of the Store Manager role at Shoezone, and provide examples of your leadership style.
Showcase Relevant Achievements: Include quantifiable achievements in your application, such as sales targets you've exceeded or successful team development initiatives. This will demonstrate your capability to drive results in a fast-paced environment.
Research Shoezone: Familiarise yourself with Shoezone's values, products, and market position. Mentioning specific aspects of the company in your application can show your genuine interest and help you stand out from other candidates.
How to prepare for a job interview at Shoezone Retail Limited
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and customer service during the interview. Share specific examples of how you've gone above and beyond to provide excellent service in your previous roles.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to lead and inspire your team. Prepare to discuss your leadership style and provide examples of how you've successfully motivated and developed your team in the past.
✨Know the Company and Its Products
Research Shoezone and its product range before the interview. Familiarise yourself with their values, mission, and any recent news or developments. This will show your genuine interest in the company and help you align your answers with their goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to handle difficult situations, such as managing customer complaints or improving store performance, and be ready to discuss your approach.