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- Tasks: Assist customers online and in-store, handling enquiries with a friendly approach.
- Company: Join Shoezone Retail Limited, a dynamic company with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, profit share scheme, and great on-site amenities.
- Other info: Part-time role with opportunities for overtime and career growth.
- Why this job: Be part of a team that values your input and rewards your hard work.
- Qualifications: GCSEs in Maths and English, plus excellent communication skills.
The predicted salary is between 24903 - 24903 £ per year.
Shoezone Retail Limited is looking for a Customer Services Advisor at their Head Office in Leicester. This part-time (22.5 hours) permanent position offers a competitive salary starting at £24,903.65 FTE with overtime available.
The successful candidate will handle day-to-day enquiries from online customers and provide in-store assistance. Excellent communication skills and GCSE qualifications in Maths and English are essential.
Benefits include a profit share scheme and on-site amenities.
Part-Time Customer Services Advisor – Growth & Profit Share employer: Shoezone Retail Limited
Contact Detail:
Shoezone Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Services Advisor – Growth & Profit Share
✨Tip Number 1
Make sure you know the company inside out! Research Shoezone Retail Limited, their values, and what they stand for. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling customer enquiries, get comfortable with common scenarios you might face. Role-playing with a friend can really help you feel more confident when it comes to the real deal.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can give you insider tips on the interview process and what Shoezone really values in their Customer Services Advisors.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. So, don’t miss out!
We think you need these skills to ace Part-Time Customer Services Advisor – Growth & Profit Share
Some tips for your application 🫡
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in customer service.
Tailor Your CV and Cover Letter: We want to see how you fit into our team! Customise your CV and cover letter to highlight your skills and experiences that align with the job description. Mention your GCSEs in Maths and English to tick those essential boxes.
Be Genuine and Enthusiastic: Let your personality shine through! We love candidates who are passionate about customer service. Share why you’re excited about the opportunity at Shoezone and how you can contribute to our growth.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the role!
How to prepare for a job interview at Shoezone Retail Limited
✨Know the Company Inside Out
Before your interview, take some time to research Shoezone Retail Limited. Understand their values, products, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Communication Skills
As a Customer Services Advisor, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've successfully handled customer enquiries in the past.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would deal with a difficult customer or how you prioritise tasks. Prepare specific examples from your experience that demonstrate your problem-solving skills and ability to work under pressure.
✨Dress the Part
Even though it's a part-time role, first impressions matter! Dress smartly for your interview to convey professionalism. It shows that you respect the opportunity and are serious about the position.