Store Supervisor in London

Store Supervisor in London

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and maintain store standards.
  • Company: Join Shoezone, a leading footwear retailer with a friendly atmosphere.
  • Benefits: Enjoy 28 days holiday, profit-sharing, and a 25% discount on products.
  • Why this job: Be part of a dynamic team and grow your retail career with us.
  • Qualifications: Retail management experience is a plus; enthusiasm and flexibility are key.
  • Other info: Great opportunities for progression and support for your well-being.

The predicted salary is between 24000 - 36000 £ per year.

Join to apply for the Store Supervisor role at Shoezone Retail Limited in St. Hellier, UK. Shoezone is a town‑centre, retail‑park and digital footwear retailer that offers low‑price, high‑quality footwear for the whole family, with free next‑day delivery seven days a week. We operate from 280 stores and employ approximately 2,200 people across the United Kingdom.

This is a full‑time (37.5 hours per week), permanent position. In return you will receive a competitive salary, thorough training and a range of benefits. The role will require full flexibility throughout the week, and the core rota may change based on the needs of the business.

The Supervisor Role

We are looking for a team player who can step up to support the Store Manager and run the store in their absence. An all‑rounder who is flexible and enthusiastic about providing outstanding customer service is essential.

  • Ensure every customer receives excellent, first‑class service with a warm, friendly, and helpful approach.
  • Coach and support your team to meet the same service standard.
  • Operate effectively in a busy, fast‑paced environment.
  • Maintain a great shop‑floor appearance at all times.

What We’re Looking For

  • A strong sense of pride in the work you do.
  • Retail management or supervisory experience is desirable.
  • Flexibility – availability to be discussed at interview.

Benefits You’ll Receive

  • Holiday entitlement starting at 28 days, increasing to 33 days after 5 years of service.
  • Profit‑share scheme.
  • 25% discount on all product range.
  • Birthday holiday.
  • Opportunities for progression and development.
  • Workplace pension with life cover.
  • Access to services of the Retail Trust for emotional support, grants, legal and financial advice.

If you have the skills and experience required to become our Supervisor, please click ‘apply’ today. We would love to hear from you!

Store Supervisor in London employer: Shoezone Retail Limited

At Shoezone Retail Limited, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment in the heart of St. Hellier. Our commitment to employee growth is evident through comprehensive training, a generous holiday entitlement that increases with service, and a profit-share scheme that rewards your hard work. Join us to be part of a team that values outstanding customer service and provides unique benefits like a birthday holiday and access to emotional support services.
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Contact Detail:

Shoezone Retail Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Supervisor in London

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Shoezone. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice makes perfect! Think about common interview questions for a Store Supervisor role and rehearse your responses. Focus on your past experiences and how they relate to the job. We want you to feel confident and ready to shine!

✨Tip Number 3

Show off your people skills! As a Supervisor, you'll be leading a team and interacting with customers. Be prepared to share examples of how you've successfully managed teams or provided excellent customer service in the past. Let your personality shine through!

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance!

We think you need these skills to ace Store Supervisor in London

Customer Service
Team Leadership
Retail Management
Flexibility
Coaching Skills
Fast-Paced Environment Adaptability
Shop-Floor Maintenance
Communication Skills
Problem-Solving Skills
Enthusiasm
Pride in Work

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the Store Supervisor role. Highlight any retail management or supervisory experience you have, and don’t forget to showcase your customer service skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you’re a great fit for the team and how you can contribute to providing outstanding customer service.

Showcase Your Flexibility: Since the role requires full flexibility, make sure to mention your availability in your application. Let us know how you can adapt to the changing needs of the business and support the Store Manager when needed.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at Shoezone Retail Limited

✨Know Your Stuff

Before the interview, make sure you understand Shoezone's values and what they stand for. Familiarise yourself with their product range and customer service approach. This will help you demonstrate your enthusiasm and fit for the role.

✨Showcase Your Leadership Skills

As a Store Supervisor, you'll need to support the Store Manager and lead the team. Prepare examples of how you've successfully managed or coached a team in the past. Highlight your ability to motivate others and maintain high service standards.

✨Be Ready for Flexibility Questions

Since the role requires flexibility, be prepared to discuss your availability openly. Think about how you can adapt to changing schedules and demonstrate your willingness to go the extra mile for the team and customers.

✨Customer Service is Key

Prepare to talk about your approach to customer service. Have specific examples ready that showcase your ability to handle difficult situations and ensure every customer leaves happy. This is crucial for a role focused on providing outstanding service.

Store Supervisor in London
Shoezone Retail Limited
Location: London
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