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- Tasks: Lead a team to deliver top-notch customer service in a fast-paced retail environment.
- Company: Join shoezone, a leading footwear retailer with a friendly and supportive culture.
- Benefits: Enjoy 28 days holiday, 25% discount, and opportunities for career growth.
- Other info: Great opportunities for personal development and support services available.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Retail management experience is a plus; flexibility is key!
The predicted salary is between 20000 - 25000 £ per year.
shoezone has an opportunity for a Store Supervisor to join our team based in Great Yarmouth. You will join us on a part time (20 hours), permanent basis and in return, you will receive a competitive salary, thorough training and great benefits. This position is required to be fully flexible for the week, working a Sunday will be required and the core rota is subject to change based on the needs of the business.
We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 270 stores and have approximately 2,100 employees across the UK. Our store portfolio consists of 61 town centre stores, which stock the core shoezone product range and 162 hybrid town centre stores and 45 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers. shoezone.com, which stocks online exclusive footwear, combined with our store network and marketplaces, ensures a full multi-channel offering for great customer service. During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13.
Key Duties and Responsibilities
- Ensure every customer receives excellent first class service, with a warm, friendly and helpful approach
- Coach and support your team to the same customer service standard
- Working in a busy and fast paced environment
- Making sure that the shop floor looks great at all times
What We’re Looking For
- Someone who takes a huge pride in what they do
- Retail Management/supervisory experience would be desirable
- Flexible (your availability will be discussed at interview stage)
Benefits
- Holidays starting at 28 days which will increase to 33 days after 5 years service
- Profit Share Scheme
- 25% Discount on all our product range
- Birthday Holiday
- Opportunities for Progression and Development
- Workplace pension including life cover
- Access to services of the Retail Trust for emotional support, grants, legal and financial advice
Store Supervisor in England employer: Shoezone Retail Limited
Contact Detail:
Shoezone Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor in England
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on shoezone. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the Store Supervisor role, especially around customer service and team management.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent shoezone well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Store Supervisor role!
We think you need these skills to ace Store Supervisor in England
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let us see your enthusiasm for retail and customer service. Share any experiences that highlight your love for helping customers and making their shopping experience memorable.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Store Supervisor role. Highlight relevant skills and experiences that match what we're looking for, like your retail management experience or your ability to work in a fast-paced environment.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary details.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at shoezone!
How to prepare for a job interview at Shoezone Retail Limited
✨Know the Company Inside Out
Before your interview, take some time to research shoezone. Understand their values, product range, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Store Supervisor, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can coach your team to deliver the same high standards.
✨Be Ready for Flexibility Questions
Since the role requires flexibility, be prepared to discuss your availability openly. Think about how you can accommodate the changing rota and demonstrate your willingness to adapt to the needs of the business.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Since you'll be working in retail, showing that you understand the importance of presentation can set a positive tone right from the start.