At a Glance
- Tasks: Deliver top-notch customer service and manage stock while meeting targets.
- Company: Join schuh, a diverse and inclusive retail environment.
- Benefits: Enjoy up to 40% discount, flexible hours, and 29 days holiday.
- Other info: Supportive workplace with a focus on wellbeing and career growth.
- Why this job: Be part of a fun team and celebrate your birthday off!
- Qualifications: No experience needed; just a passion for customer service.
The predicted salary is between 24960 - 27100 £ per year.
We have an exciting opportunity for a Sales Assistant to join our store in Truro.
About what you’ll be doing –
- Delivering the highest level of customer service possible, greeting and approaching customers and providing in depth product knowledge
- Striving to meet KPIs and personal targets
- Processing payments, customer orders and reservations
- Stock management and shop floor merchandising
- Maintaining high standards both on shop floor and in back areas
- Assisting with opening/shutdown procedures
Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.
About what you’ll get –
- Up to 40% product discount for you and your loved ones as well as uniform allowance for shoes to wear to work
- Up to 29 days holiday (including bank holidays) increasing to 34 after three years’ service
- Your birthday off to celebrate you
- Flexible working hours / contracts to work when suits you
- Perk platform for hundreds of discounts
- Manage, save and access your wages as you earn them to get paid your way
- Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services
- A pension scheme to help you save for the future
About schuh –
At schuh we are the ‘Same but different’. By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves. This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly. We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.
Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact talent@schuh.co.uk
Sales Assistant in Truro employer: Shoes
At schuh, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Truro that values diversity and inclusivity. Our Sales Assistants enjoy generous benefits such as up to 40% product discount, flexible working hours, and a supportive employee assistance programme, all while receiving comprehensive training to ensure personal and professional growth. Join us to be part of a team that celebrates individuality and fosters a rewarding environment for all.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Truro
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Shoes, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Shoes!
We think you need these skills to ace Sales Assistant in Truro
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Shoes, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Shoes and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Shoes that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Shoes
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
