At a Glance
- Tasks: Deliver top-notch customer service and manage stock while hitting your targets.
- Company: Join schuh, a diverse and inclusive retail brand in Portsmouth.
- Benefits: Enjoy up to 40% discount, flexible hours, and 29 days holiday.
- Other info: We support diversity and provide adjustments for all needs.
- Why this job: Be part of a fun team where you can be yourself and grow.
- Qualifications: No experience needed, just a passion for customer service.
The predicted salary is between 12 - 12 € per hour.
We have an exciting opportunity for a Sales Assistant to join our store in Portsmouth. Hourly rates will match or exceed the national minimum wage for your age.
About what you’ll be doing –
- Delivering the highest level of customer service possible, greeting and approaching customers and providing in depth product knowledge
- Striving to meet KPIs and personal targets
- Processing payments, customer orders and reservations
- Stock management and shop floor merchandising
- Maintaining high standards both on shop floor and in back areas
- Assisting with opening/shutdown procedures
Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.
About what you’ll get –
- Up to 40% product discount for you and your loved ones as well as uniform allowance for shoes to wear to work
- Up to 29 days holiday (including bank holidays) increasing to 34 after three years’ service
- Your birthday off to celebrate you
- Flexible working hours / contracts to work when suits you
- Perk platform for hundreds of discounts
- Manage, save and access your wages as you earn them to get paid your way
- Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services
- A pension scheme to help you save for the future
About schuh – At schuh we are the ‘Same but different’. By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves. This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly. We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.
Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact talent@schuh.co.uk
Sales Assistant in Portsmouth employer: Shoes
At schuh, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Portsmouth that values diversity and inclusivity. With generous benefits such as up to 40% product discount, flexible working hours, and a supportive employee assistance programme, we empower our Sales Assistants to thrive both personally and professionally. Join us to enjoy a rewarding career where your contributions are recognised and celebrated, including a day off for your birthday!
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Portsmouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on schuh. Understand their values, especially around diversity and inclusion, so you can show how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine during the interview when they ask about your approach to customer service.
✨Tip Number 3
Dress the part! When you come in for your interview, wear something that reflects the brand's style. It shows you understand their vibe and are ready to represent them on the shop floor.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank you email to the talent team. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant in Portsmouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any customer service or retail experience you have, even if it’s just a little. We love seeing how your skills can contribute to our store!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a strong candidate. Remember, we’re looking for someone who can communicate well with customers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Shoes
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products sold in the store. Being able to discuss specific items and their features will show your enthusiasm and readiness to provide in-depth product knowledge to customers.
✨Customer Service Scenarios
Prepare for questions about customer service by thinking of examples from your past experiences, even if they’re not retail-related. Consider how you would handle difficult customers or situations, as this will demonstrate your problem-solving skills and commitment to delivering excellent service.
✨Understand the Company Culture
Research schuh’s values and commitment to diversity and inclusion. Be ready to discuss how you can contribute to this culture and support your colleagues and customers from all backgrounds. This will show that you align with their mission and are a good fit for the team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
