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- Tasks: Lead and inspire your team to deliver an exceptional shopping experience.
- Company: Join schuh, a diverse and inclusive retail brand.
- Benefits: Enjoy up to 40% discount, flexible hours, and generous holiday allowance.
- Other info: Great career progression opportunities and support for your wellbeing.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Previous management experience in retail or customer service preferred.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for a Senior Deputy Manager to join our store in Oxford Circus! This is a 37.5 hour position working 5 out of 7 days. Salary is based on candidate experience and store location.
About the role:
- Coaching and developing your team to exceed every expectation
- Encouraging the team to deliver the most exceptional shopping experience on the high street ensuring our customers feel like they have had the best journey from start to finish
- Recruiting and training new talent
- Working alongside the Store Manager to set goals, achieve targets and drive KPIs
- Striving for operational excellence
- Maximising store profitability
- Celebrating achievements
- Promoting the schuh brand through our core service values
- Creating exciting new store displays with the freedom to make commercial decisions within our visual merchandising guidelines
- Adhering to company policies and guidelines
- Running the store in the Store Manager's absence
About the person:
- Enthusiastic, incredibly ambitious and ready for anything
- Optimistic and energetic
- Prepared to work hard
- Passionate about retail/customer service/footwear
- Lead from the front and motivate the team around you
- Target driven
- Keen eye for detail and commerciality
- Proven track record of leadership
- Personal values align with company values
Previous management experience in customer service and/or retail experience is preferable. Full training will be given for the role.
About the perks/benefits:
- Up to 40% product discount for you and your loved ones as well as an annual 100% discount up to the value of £75 / €85 for shoes to wear to work
- Up to 29 days holiday (including bank holidays) increasing to 34 after three years’ service
- Your birthday off to celebrate you
- Flexible working hours/contracts to work when suits you
- Perk platform for hundreds of discounts
- Manage, save and access your wages as you earn them to get paid your way
- Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services
- A pension scheme to help you save for the future
- Development and progression opportunities across store and Head Office
- Relocation assistance and two paid flights home per year if you relocate outside of or into the UK/ROI
- Ability to unlock monthly monetary incentive based on store performance
- Opportunity to be a part of our company Purpose Groups
About schuh:
At schuh we are the ‘Same but different’. By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves. This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly. We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process. Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact talent@schuh.co.uk
Senior Deputy Store Manager in London employer: Shoes
Contact Detail:
Shoes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Deputy Store Manager in London
✨Tip Number 1
Get to know the schuh brand inside out! Familiarise yourself with our values and what makes us unique. This will help you connect with the team and show your passion during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at schuh.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experience where you’ve led a team, solved problems, or exceeded targets. We love hearing about your achievements!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by our Talent Acquisition Team. Plus, it shows you’re serious about joining the schuh family.
We think you need these skills to ace Senior Deputy Store Manager in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about the opportunity to lead a team and create amazing shopping experiences.
Tailor Your CV: Make sure your CV is tailored to the Senior Deputy Manager role. Highlight your previous management experience and any achievements that align with our goals at schuh. We love seeing how you've driven results in past roles, so don’t hold back!
Be Authentic: We value authenticity, so be yourself in your application. Share your personal values and how they align with our commitment to diversity and inclusion. This helps us get to know the real you and how you might fit into our schuh family.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Shoes
✨Know the Brand Inside Out
Before your interview, make sure you research schuh thoroughly. Understand their values, products, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Senior Deputy Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully coached and developed teams in the past. Think about specific situations where you motivated your team to exceed targets or improve customer service.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Practice responses to questions like how you would manage a conflict within your team or how you'd ensure operational excellence during busy periods.
✨Highlight Your Passion for Retail
Let your enthusiasm for retail and customer service shine through. Share personal stories that reflect your passion for footwear and how you’ve gone above and beyond to create exceptional shopping experiences for customers.